Post still coming to ex's house

peachyprice

Mojisola wrote: »

If the person who still lives at the house is claiming any means tested benefits, it could cause problems.

But you don't have to live at an address to use it for a business. Our registered address is in Stockport, we don't live or work anywhere near there, we're just outside London.

Mojisola

peachyprice wrote: »

But you don't have to live at an address to use it for a business. Our registered address is in Stockport, we don't live or work anywhere near there, we're just outside London.

Do you get business calls going to the Stockport address?

How do you get the post that is sent there?

peachyprice

Mojisola wrote: »

Do you get business calls going to the Stockport address?

How do you get the post that is sent there?

No we don't, and we use a different postal address. If anything gets sent there by mistake they send it on to us.

If the person who has moved out still part owns the house and is renting it makes sense to keep the business registered there otherwise every time he moves he has to change the address with Companies House. It's pretty normal to use an address that you know will be long-term.

He obviously has an address he uses for personal mail as OP hasn't said anything about personal post going there so it won't effect anyone's benefits of the business is registered there.

Obviously it's wrong to expect the person still living there to take calls and forward mail, they don't work for him, but if it's still legally part in his name there's nothing they can do other than not answer the calls and let the post pile up until they collect it.

If they don't own part of the property, it's a whole different ball game, but until OP confirms one way or another there's not a lot else to be advised.

Mojisola

peachyprice wrote: »

No we don't, and we use a different postal address. If anything gets sent there by mistake they send it on to us.

If the person who has moved out still part owns the house and is renting it makes sense to keep the business registered there otherwise every time he moves he has to change the address with Companies House. It's pretty normal to use an address that you know will be long-term.

But there's a difference between having the address as the company's registered head office and using the address for day-to-day post and phone calls.

It's also quite risky because it's relying on an ex not to upset your customers and lose you business.

peachyprice

Mojisola wrote: »

But there's a difference between having the address as the company's registered head office and using the address for day-to-day post and phone calls.

It's also quite risky because it's relying on an ex not to upset your customers and lose you business.

Yes, it's pretty dumb, but apart from the phone calls it may not be wrong.

On the other hand if it's a recent split and he hasn't found a permanent home yet it makes sense to at least use the address.

de_g.

According to the website, Royal Mail Mail collect is free, which would mean the ex could continue to use the address as a mailing address, but collect all mail from the sorting office. This may in fact be more convenient, as it doesn't rely on having to come to the house.

mgdavid

Lotus-eater wrote: »

The house is owned and the person who doesn't live there is complaining that they should be allowed to keep using the address.

It's complicated, but pressure is being brought upon the person that still lives in the house to allow it to continue, while they obviously don't want it to.

Is there any legal rules being broken in any way?

best ask your solicitor; but bear in mind if there is no separation / divorce agreement or financial settlement in place yet then the soon-to-be-ex probably still has the right to move back in to what is probably still (half) their house. It behoves both parties to act grownup and not to be unreasonable however difficult that sometimes seems.

It is not 'obvious' why the incumbent should be difficult about a few postal items.

iammumtoone

I can't help if the ex still owns half the house as that will be different. But when my ex moved out (house was in my name) he still had post delivered here, I passed it on for a few months to give him time to sort things but after that I just stopped, when he asked if I had had so and so delivered I just said no haven't seen it. He soon got things changed as I was receiving all his business letters which he needed.

flossy_splodge

There is also the issue that allowing a business to be registered at the address if the person who has moved out does not have an entitlement to the property could affect the financial situation if the property is owned by the remaining resident and was sold.
Big beware I'd say.
Speak to Citizens Advice maybe for guidance?

LittleMrsThrifty

If the person owns the house they are using as a business address then I would have thought that was fine. If you own the place you can do what you like.