Payday loan on credit file

sam1934

A few years ago I was very poor this particular month and needed to get some money so I researched pay day loans. I eventually applied for a loan with quick quid and was rejected there and then on the website. I never heard anything from them after that until I applied for my credit file. I saw on there that there was a default notice from quick quid for £150 that I have supposedly had. Now as I had been rejected on the website I didn't assume that meant that I had actually been accepted. I didn't remember ever seeing the money so I went to the bank and got statements from that time and it had in fact been put into my account and I didn't realise as it was the same time as I had been paid from my job. I hadn't been informed any money was going in and never chased for the money to be paid back. It has just gone straight on the credit file as a default. I called them and they said they had no record of me when I first called them and said it was my mistake. I then called a few more times and they eventually found I was on record and had to pay the money. I was so worried I paid the £150 to them and it has been settled on my file but still showing as a default and now I am struggling to get any credit because of this. If I was rejected and was never told of the payment going in or even chased for payment can I get this taken off my credit file? I understand that maybe I should check my statements to see what is going in and out and that which I now do but I honestly had no idea it was there in my account.

sam1934

The money wasn't put in when I applied for it. It was a week or so after

stclair

I'm assuming quick quid would have chased you for the money.

Payday lenders are like vultures and would have bombarded you with loads of calls and letters chasing for payment.

rainbowfairydust

First of all i am not sure why you would just shell out £150 straight away if you think you the loan was declined.

It is unusual for QQ to take a week to pay out- when i had a loan off QQ in the past it was paid out within 72 hours (from memory ) . Can you check your bank statements?

As for the default on your credit file - you can write to experian to ask them to put a note on the QQ default stating your reasons why this account defaulted. They WILL NOT take it off if you did indeed receive the money from QQ. You will have to wait 6 years for it to drop off your record.

If this was a mistake then you need to prove this to QQ (either by producing a bank statement for the month you applied for the loan or perhaps asking them to send some sort of proof that the money was indeed paid - perhaps ask them to resend the email? or they could check your account?) , and then ask them to remove the default from your file.

rainbowfairydust

Just spotted that you have seen bank statements . Did you not receive 2 emails confirming that payment would be/had been made?

Soleil_lune

Not sure there is a lot you can do. Maybe if and when you settle the debt, you can apply the the credit referencing agency in question, and ask for the default to be removed. Not sure they will remove it though.

Bit confused as to how you didn't know the £150 had gone into your account. If you were that broke, would you have not noticed a big deposit in your account?

sam1934

stclair wrote: »

I'm assuming quick quid would have chased you for the money.

Payday lenders are like vultures and would have bombarded you with loads of calls and letters chasing for payment.

No as I said they haven't chased me once for it. I haven't received one phone call, letter, email or anything

sam1934

rainbowfairydust wrote: »

First of all i am not sure why you would just shell out £150 straight away if you think you the loan was declined.

It is unusual for QQ to take a week to pay out- when i had a loan off QQ in the past it was paid out within 72 hours (from memory ) . Can you check your bank statements?

As for the default on your credit file - you can write to experian to ask them to put a note on the QQ default stating your reasons why this account defaulted. They WILL NOT take it off if you did indeed receive the money from QQ. You will have to wait 6 years for it to drop off your record.

If this was a mistake then you need to prove this to QQ (either by producing a bank statement for the month you applied for the loan or perhaps asking them to send some sort of proof that the money was indeed paid - perhaps ask them to resend the email? or they could check your account?) , and then ask them to remove the default from your file.

I didn't shell out the money straight away. As I said I called them numerous times and finally they found my details and said they want the payment and I checked my bank statements and they didnt put it in until a week after I applied for it. It was paid to my bank but as I was declined and it was a week later I didn't see the money in the bank account.

sam1934

Soleil_lune wrote: »

Not sure there is a lot you can do. Maybe if and when you settle the debt, you can apply the the credit referencing agency in question, and ask for the default to be removed. Not sure they will remove it though.

Bit confused as to how you didn't know the £150 had gone into your account. If you were that broke, would you have not noticed a big deposit in your account?

I didn't notice it as it went in when I was paid from my job. That was in my original question on the forum

tinkerbell28

Right so let me get this straight. You applied for a loan, thought you had been rejected. Did not once question where an extra £150 from your account, deposited by quick quid came from.

Presumably spent it and thought it was ok as they had not chased you?

You did not know £150 extra was in your account? Even though you needed to resort to a PDL application as funds were that tight?

I think you may have a job getting the default removed.

sam1934

rainbowfairydust wrote: »

Just spotted that you have seen bank statements . Did you not receive 2 emails confirming that payment would be/had been made?

I never received any correspondence from them that I would be receiving the money or even that I applied. I have checked all rmails and I haven't anything from them.