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Curry's Price Fixing

13

Comments

  • Slowhand
    Slowhand Posts: 1,073 Forumite
    Fosterdog wrote: »
    I searched for the model OP has mentioned and even with the five year warranty I found it available at several retailers so not price fixing and getting a unique model. The cheapest I found it was £50 less than currys and the most expensive £400 more than currys.

    Will Currys 'price match' though? Or find an out?
  • Fosterdog
    Fosterdog Posts: 4,948 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Well according to my brother they do, as long as the price match terms are met. I remember him saying about a TV he had to price match at £200 less and the customers also told the people next to them who also asked for the price match so he had to discount £440 in the space of ten minutes.

    That's the biggest difference he's ever told me about but as they don't price match online and they are already one of the cheapest places to buy from in an actual shop (brand for brand and model for model, not comparing a poundland hdmi cable to one of their £100 belkin ones) they don't have to match very often. Again this would depend on what other local retailers are around, some areas have lots of places for competition and others have none and the price match is within a certain mileage of the shop.
  • FOREVER21
    FOREVER21 Posts: 1,729 Forumite
    Energy Saving Champion I've been Money Tipped!
    edited 13 September 2013 at 9:44PM
    DCFC79 wrote: »
    I anticipate we will get a few responses from the OP like " Does everyone work for Curry's ? or the secret EU rule will get mentioned.

    I take it you are refering to the EU directive that gives, all EU, counties except ours a 2 year guarantee with new products. I recently purchased a small electrical food mixer which came with a 1 year guarantee for the UK but the enclosed leaflet shows other EU countries get 2 years.

    Why this was never incorporated into UK consumer law I don't know.

    Don't try raising this in Currys though there was a thread on here a while ago, when someone asked about this in one of their stores security was called and they had to leave the store.
  • earthstorm
    earthstorm Posts: 2,134 Forumite
    FOREVER21 wrote: »
    I take it you are refering to the EU directive that gives, all EU, counties except ours a 2 year guarantee with new products.
    Most likely, but the UK is slowing working within the EU directive as this is why the DSR is changing from 7 Working Days to 14 Days
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    FOREVER21 wrote: »
    I take it you are refering to the EU directive that gives, all EU, counties except ours a 2 year guarantee with new products. I recently purchased a small electrical food mixer which came with a 1 year guarantee for the UK but the enclosed leaflet shows other EU countries get 2 years.

    Why this was never incorporated into UK consumer law I don't know.
    You don't know?
    Let me help you with that.

    All that EU Directive does is instruct EU member states to ensure their legislation allows consumers to seek a remedy from the seller for two years from the date of sale.

    UK legislation allows consumers to seek that remedy for up to six years after the sale.

    I know which I prefer.

    I hope that helps your understanding.
  • FOREVER21
    FOREVER21 Posts: 1,729 Forumite
    Energy Saving Champion I've been Money Tipped!
    earthstorm wrote: »
    Most likely, but the UK is slowing working within the EU directive as this is why the DSR is changing from 7 Working Days to 14 Days

    Slowly is indeed correct the directive 1999/44/EC was passed by the European parliament in May 1999.
  • FOREVER21 wrote: »
    Slowly is indeed correct the directive 1999/44/EC was passed by the European parliament in May 1999.

    As wealdroam said, UK legislation goes well beyond the 2 years required by that directive.
  • FOREVER21
    FOREVER21 Posts: 1,729 Forumite
    Energy Saving Champion I've been Money Tipped!
    edited 13 September 2013 at 10:11PM
    wealdroam wrote: »
    You don't know?
    Let me help you with that.

    All that EU Directive does is instruct EU member states to ensure their legislation allows consumers to seek a remedy from the seller for two years from the date of sale.

    UK legislation allows consumers to seek that remedy for up to six years after the sale.

    I know which I prefer.

    I hope that helps your understanding.
    This is not correct it gives them a comprehensive 2 year cover similar to our 1 year.
    Given the choice of a 2 year warranty which can be enforced without quibble usually, or a 1 year one where if a problem crops up after that time you then have to jump through the hoops of our consumer laws. I know which one I would go for, in any event our consumer laws could be in addition to the 2 year guarantee and we could get the best deal.
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    earthstorm wrote: »
    Most likely, but the UK is slowing working within the EU directive as this is why the DSR is changing from 7 Working Days to 14 Days

    The EU Directive concerned with 'the two year warranty' is Directive 1999/44/EC.
    It became law with The Sale and Supply of Goods to Consumers Regulations 2002.

    The Directive which changes that DSR time you mention (and other things) is 2011/83/EU... a different directive.
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    edited 13 September 2013 at 10:20PM
    FOREVER21 wrote: »
    Given the choice of a 2 year warranty which can be enforced without quibble usually, or a 1 year one where if a problem crops up after that time you then have to jump through the hoops of our consumer laws

    What choice are you talking about?

    An EU Directive is not law anywhere.

    You cannot choose to use an EU Directive to force your hand.

    I tried to explain that UK legislation already affords you more than is required by that directive.


    Now that you have edited your post, I need to add:
    FOREVER21 wrote: »
    This is not correct it gives them a comprehensive 2 year cover similar to our 1 year.
    In my opinion, no it doesn't.

    Can you please cite your source?
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