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Help Please.....!!

2

Comments

  • kaan_is
    kaan_is Posts: 464 Forumite
    thanks PCH...
  • kaan_is
    kaan_is Posts: 464 Forumite
    Hello again....follow up report..."hijack" ...
    Logfile of HijackThis v1.99.1
    Scan saved at 10:35:22, on 16/06/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Virgin Broadband\PCguard\fws.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
    C:\WINDOWS\system32\GEARSEC.EXE
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\taskswitch.exe
    C:\Program Files\Virgin Broadband\PCguard\Rps.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe
    C:\Program Files\3M\PSNLite\PsnLite.exe
    C:\PROGRA~1\3M\PSNLite\PSNGive.exe
    C:\Program Files\Common Files\Command Software\dvpapi.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.blueyonder.co.uk/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    R3 - URLSearchHook: _URLHandler - !!23A6F4C1-32EA-40AF-B42B-E0A99E2A74A6} - C:\PROGRA~1\ROMEOB~1\ROMEOS~1.DLL
    O2 - BHO: Adobe PDF Reader Link Helper - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Pop-Up Blocker BHO - !!3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Virgin Broadband\PCguard\pkR.dll
    O2 - BHO: (no name) - !!53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: Form Filler BHO - !!56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Virgin Broadband\PCguard\FBHR.dll
    O2 - BHO: SSVHelper Class - !!761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O2 - BHO: (no name) - !!7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - !!9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
    O3 - Toolbar: &Google - !!2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [PCguard] "C:\Program Files\Virgin Broadband\PCguard\Rps.exe"
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKLM\..\Run: [SmartDefrag] "C:\Program Files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe" /startup
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe"
    O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program Files\3M\PSNLite\PsnLite.exe
    O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\wweb32.dll/lookup.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - !!08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: SmartWhois - {FD9DE2B4-C926-4460-81C4-FC58C6F1062E} - C:\Program Files\SmartWhois\swmsie.exe
    O9 - Extra button: (no name) - {FF983118-58C7-4AD4-B5A7-691C39CB7B42} - C:\Program Files\SmartWhois\swmsie.exe
    O9 - Extra 'Tools' menuitem: SmartWhois - {FF983118-58C7-4AD4-B5A7-691C39CB7B42} - C:\Program Files\SmartWhois\swmsie.exe
    O16 - DPF: !!17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: !!18C690F8-769B-4F07-A687-0FC0D45FFCC8} (ManCertCtrl Class) - https://partnerlogin.samsungelectronics.com/ko/secui/SecuiB2BIE-ko.cab
    O16 - DPF: !!30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: !!5BDDFD2D-49C7-4FE3-94DD-5077CA9EC361} - http://195.70.71.171/vps2.6/header/pcname.cab
    O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
    O18 - Protocol: livecall - !!828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - !!828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
    O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
    O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\system32\GEARSEC.EXE
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
    O23 - Service: PCguard Firewall (RP_FWS) - Radialpoint Inc. - C:\Program Files\Virgin Broadband\PCguard\fws.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe

    Hope this will make things clearer...
  • kaan_is
    kaan_is Posts: 464 Forumite
    Bump,.........bumb
  • Nikolai
    Nikolai Posts: 348 Forumite
    You can post your HJT log here
  • kaan_is
    kaan_is Posts: 464 Forumite
    Is there No one who can help??? I am struggling big time here....any help will be welcome..
  • Nikolai
    Nikolai Posts: 348 Forumite
    Have a look at this thread.
    Lots of things to try in there.
  • kaan_is
    kaan_is Posts: 464 Forumite
    tried but no joy....thanks "Nikolai"
  • pchelpman
    pchelpman Posts: 1,275 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Hi

    The log is isn't hat bad BUT ...


    1. You seem to have two firewalls on your computer. PCguard Firewall & Zone Alarm. They may not both be "active" but please note you must disable one of them. Having two firewalls operational simultaneously will cause problem.

    2. You are running the computer in "selective" start up mode. This means some processes won't be running.

    Please go to Start > Run and type "msconfig" (without the quotes) in the dialogue box.

    Click on OK.

    Click the Startup tab and enable all items at startup.

    Reboot your computer.

    ***********************

    Make sure you have exposed all Hidden Files & Folders.

    To enable the viewing of Hidden files follow these steps:

    1. Close all programs so that you are at your desktop.
    2. Double-click on the My Computer icon.
    3. Select the Tools menu and click Folder Options.
    4. After the new window appears select the View tab.
    5. Put a checkmark in the checkbox labeled Display the contents of system folders.
    6. Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
    7. Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
    8. Remove the checkmark from the checkbox labeled Hide protected operating system files.
    9. Press the Apply button and then the OK button and close My Computer.

    ***********************

    Please download and install SUPERAntiSpyware
    • Load SUPERAntiSpyware and click the Check for Updates button.
    • Once the update has finished, exit SUPERAntiSpyware. Please do NOT run a scan yet!

    IMPORTANT: Do NOT open any other windows or programs while SUPERAntiSpyware is scanning, it may interfere with the scanning process.
    • Open SUPERAntiSpyware and click the Scan your Computer button.
    • Check Perform Complete Scan and then click Next.
    • SUPERAntiSpyware will now scan your computer and when it’s finished it will list all the infections it has found.
    • Make sure that they all have a check next to them, and then click Next.
    • Click Finish and you will be taken back to the main interface.
    • It could be possible that it will ask you to reboot your computer in order to delete some files after reboot.
    • I'll need a log afterwards of what has been found.
    • To get the log, click Preferences and then click the Statistics/Logs tab. Click the dated log and press View Log and a text file will appear.
    • Please post the results of the SUPERAntiSpyware log in your next reply.

    ***********************

    Open HJT ... click on 'Do a System Scan Only'... put tick/check marks next to these entries IF still present ...

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

    O2 - BHO: (no name) - !!7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)


    Remember to close ALL open browser windows – including this one – before clicking on “Fix Checked” at the foot of the HijackThis window.

    *******************

    Rehide your Hidden Files & Folders by carrying out the reverse operation to that described earlier in this post.

    Please post a fresh HJT log, the Superantispyware report and an update on how things are working now.

    Please also check that your firewall and antivirus are fully up to date.


    PCH
  • kaan_is
    kaan_is Posts: 464 Forumite
    thanks for the reply...PCH however cannot get passesd the 1st stage...in "run"typed misconfig..error pops up..."the application or DLL C;\WINDOWS\SYSTEM\MFC42u.DLL is not valid windows image.Please check this...."
    Now what ??
  • pchelpman
    pchelpman Posts: 1,275 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    odd.

    Try downloading and installing a fresh copy of that dll from here ......

    http://www.dll-files.com/dllindex/dll-files.shtml?mfc42u

    Install it to the C\WINDOWS\SYSTEM folder.

    Reboot and try with msconfig again.


    PCH
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