TV Destroyed By Parcelforce :(

martindow

EasyBaking13 wrote: »

It was in its original packaging, (which it was originally delivered in with no damage) Foam blocks, big box with samsung tv all over it, and i labelled it "Front"

I doubt if this is anything like good enough packaging for sending with a carrier. It was fine when the manufacturer sent a stack of them strapped onto a pallet or for you to pick up from the shop when you bought it.

As you knew you were self insuring it would have been a good idea to put it into a larger box with packaging in between.

I agree you will not get anywhere with claiming from PF.

ess0two

ballisticbrian wrote: »

The only thing you may like to check is that the buyer hasn't kept your TV and sent back an identical one broken and made a hole in your box.

This exactly....

earthstorm

powerful_Rogue wrote: »

Its excluded from compensation, its not excluded from being sent.

same thing in my books as if you cant get compensation if anything goes wrong then dont sent it and find a courier that will cover it

powerful_Rogue

earthstorm wrote: »

same thing in my books as if you cant get compensation if anything goes wrong then dont sent it and find a courier that will cover it

In your books maybe, but when posting that on the internet then its incorrect.

earthstorm

powerful_Rogue wrote: »

In your books maybe, but when posting that on the internet then its incorrect.

how is it incorrect if you cant get compensation sending an item if anything goes wrong then you find a courier that will cover the item and compensate if anything was to go wrong.

custardy

earthstorm wrote: »

how is it incorrect if you cant get compensation sending an item if anything goes wrong then you find a courier that will cover the item and compensate if anything was to go wrong.

because they will still deliver it
many businesses cover loss in their margin or self insure

martindow

earthstorm wrote: »

how is it incorrect if you cant get compensation sending an item if anything goes wrong then you find a courier that will cover the item and compensate if anything was to go wrong.

Do you know of a carrier who will insure fragile items?

earthstorm

martindow wrote: »

Do you know of a carrier who will insure fragile items?

yes

Fedex will cover upto maximum Declared Value for Carriage of USD 1,000 per Shipment or US$ 9.07 per pound, whichever is greater.

http://www.fedex.com/gb/services/terms/

18.4 Shipments containing the following items of extraordinary value are limited to a maximum Declared Value for Carriage of USD 1,000 per Shipment or US$ 9.07 per pound, whichever is greater. Import of any of these items may be prohibited by individual countries and a lower Declared Value for Carriage limit for a country, if any, will control this stated limitation for such items:

• Artwork, including any work created or developed by the application of skill, taste or creative talent for sale, display or collection. This includes without limitation, items (and their parts) such as paintings, drawings, vases, tapestries, limited-edition prints, fine art, statues, sculptures, collector’s items, customized or personalized musical instruments or similar items;
• Antiques or collectable items, or any commodity that exhibits the style or fashion of a past era and whose history, age or rarity contributes to its value. These items include but are not limited to, furniture, tableware, porcelains, ceramics and glassware. Collectable items may be contemporaneous or relating to a past era;
• Film, photographic images (including photographic negatives), photographic chromes and photographic slides;
• Any commodity that by its inherent nature is particularly susceptible to damage, or the market value of which is particularly variable or difficult to ascertain;
• Glassware, including but not limited to signs, mirrors, ceramics, porcelains, china, crystal glass, framed glass and any other commodity with similarly fragile qualities;
• Plasma screens;
• Jewellery, including but not limited to, costume jewellery, watches and their parts, mount gems or stones (precious or semiprecious, cut or uncut), industrial diamonds and jewellery made of precious metal;
• Precious metals, including but not limited to, gold and silver, silver bullion or dust, precipitates or platinum (except as an integral part of electronic machinery);
• Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts;
• Stocks, bonds, cash letters or cash equivalents, including but not limited to food stamps, postage stamps (not collectible), travellers checks, lottery tickets, money orders, gift cards and gifts certificates, prepaid calling cards (excluding those that require a code for activation), bond coupons and bearer bonds;
• Collectors items such as sports cards, souvenirs and memorabilia. (Collector’s coins and stamps may not be shipped. See the Items Unacceptable for Carriage section);
• Guitars and other musical instruments that are more than 20 years old and customized or personalized musical instruments.

The Sender is responsible for accurately completing the (Air) Waybill or other shipping documents, including completion of the declared value section. FedEx cannot honor requests to change the declared value information on the (Air) Waybill after tender to FedEx.

martindow

earthstorm wrote: »

yes

Fedex will cover upto maximum Declared Value for Carriage of USD 1,000 per Shipment or US$ 9.07 per pound, whichever is greater.

http://www.fedex.com/gb/services/terms/

That looks like an extract from Fedex US conditions of carriage. I don't think there is any cover in the UK. Look at 12.2.1 and 12.2.2 here which specifically exclude glass and plasma TVs

http://www.fedex.com/ukservices/services/terms.html#12

earthstorm

martindow wrote: »

That looks like an extract from Fedex US conditions of carriage. I don't think there is any cover in the UK. Look at 12.2.1 and 12.2.2 here which specifically exclude glass and plasma TVs

http://www.fedex.com/ukservices/services/terms.html#12

their is a clue

/gb/services/ from http://www.fedex.com/gb/ (United Kingdom )

page title
FedEx United Kingdom - Express Delivery, Courier & Shipping Services