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Unfair Vodafone pro-rata billing practice?
Comments
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Baby Frogmella, I was informed on two separate occasions that I would have a manager get back to me in 48 hours. This didnt happen, TWICE! Vodafone then backtracked to say it was 48 working hours ... Trying to dig themselves out a hole. I am sorry you re-signed with them. I am leaving as soon as OFCOM or my contract allows0
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Hi jrdinuk,
It's just a quick post to confirm that I've replied to you here.
Thanks,
Lee
Web Relations
Vodafone UK“Official Company Representative
I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
Just to let others know Vodafone refunded all the call charges incurred on 2nd Aug, around £75.
Thanks Lee @ Vodafone, really appreciate your help mate :beer:0 -
Hi baby frogmella,
Thanks for updating your thread to confirm that your query is now resolved.
Kind regards,
Lee
Web Relations
Vodafone UK“Official Company Representative
I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
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