plasma tv

navik

I bought a plasma tv from John Lewis in-store and on of the questions I asked them was if it came with wi-fi, and they told me it. I checked the specs online and it says it's wifi ready.
what are my rights?
Can i ask for a plasma tv with wifi?

LG 50PH660V Plasma Full HD 1080p 3D Smart TV, 50" with Freeview HD



p.s. I was also sold the wrong glasses for the tv from the salesman instore and will get a refund after 4 phone calls.

jacques_chirac

Can you prove what you were told?

You can buy a dongle for £20.

custardy

wifi ready doesnt mean it has wifi

navik

jacques_chirac wrote: »

Can you prove what you were told?

You can buy a dongle for £20.

I dont think I can prove it, but could you tell what would be considered proof?

jacques_chirac

custardy wrote: »

wifi ready doesnt mean it has wifi

The store told him it came with wifi, not that it was wifi ready

jacques_chirac

navik wrote: »

I dont think I can prove it, but could you tell what would be considered proof?

Something in writing, as unless the advisor admits to his mistake it will be your word against his.

How much is the equivalent with wifi?

navik

jacques_chirac wrote: »

Something in writing, as unless the advisor admits to his mistake it will be your word against his.

How much is the equivalent with wifi?

I was with someone else, but for the cost of equivalent with wifi could be questionable as the tv i got doesnt come with 3d glasses. The one with wifi is a different brand, and comes with 2 pairs of 3d glasses and is about £310 more.
and the one i got was only £589.95

wealdroam

The official LG dongle can be had from Amazon for £21.30:

LG AN-WF100 Wi-Fi Dongle for Wireless Access to LG Smart TV

Maybe you can convince JL to give you one for free.

jacques_chirac

navik wrote: »

I was with someone else, but for the cost of equivalent with wifi could be questionable as the tv i got doesnt come with 3d glasses. The one with wifi is a different brand, and comes with 2 pairs of 3d glasses and is about £310 more.
and the one i got was only £589.95

The LG wifi model is the 670V, which is only £10 more but not sold by John Lewis.

JL might make a contribution towards a dongle, they are not going to give you a tv worth £300 more.

Esqui

They could also just take the TV back and give you a refund..

navik

jacques_chirac wrote: »

The LG wifi model is the 670V, which is only £10 more but not sold by John Lewis.

JL might make a contribution towards a dongle, they are not going to give you a tv worth £300 more.

well the salesman did manage to give me the wrong 3d glasses after checking the glasses. which i didn't find out until the next day, and i will be getting a refund for the glasses.