Vodafone

jaffa30

Do you have to give written notice to cancel your contract or will verbally do

MTIA
Jaffa

katiekittykat

I cancelled mine over the phone.

How far into the contract are you?

As i was charged £200 odd pound to cancel (although that was about 4 years ago so may not be as much now and i was only 3 months into my contract)

jaffa30

Hi
Mine runs out 8th next month, ive rang and they said i needed to cancel it in writting...

katiekittykat

Hmmm i did mine over the phone - but it was a few years ago.

Sorry i wasn't much help!

TimmyP_2

jaffa30 wrote: »

Hi
Mine runs out 8th next month, ive rang and they said i needed to cancel it in writting...

Vodafone require notice in writing. Give them a bell to get the address to write to (can't remember it off the top of my head) and make sure its sent by recorded delivery.

jaffa30

TimmyP wrote: »

Vodafone require notice in writing. Give them a bell to get the address to write to (can't remember it off the top of my head) and make sure its sent by recorded delivery.

Cheers , ive rang and got the address.
They have offered my the same tarrif i am on for 15 quid a month for 9 months then 3 months at £30 for 500 mins + 100 texts no cashback involved....

So the next question is do it take the offer and not worry about cashabcks this time round

oldbill1969

You can also fax your cancellation to 087 0161 6500. I did this yesterday as they would'nt give me a decent deal. Hey presto they have phoned today claiming to offer me a better deal, I was out and the wife took the call. She told them to phone back at 6pm to speak to me. Will leave you know how I got on. The address for everyones benefit is :-

Vodafone Disconnection Department
Vodafone Ltd
PO Box 549
Banbury
Oxon
OX17 3ZJ

jaffa30

Hi oldbill... Ive wrote to them cancelling my contract as they wouldnt budge on price matching or even giving me a new phone........

oldbill1969

Quick update, I was previously paying just shy of £30 mth inc vat for 200 xnet mins and 250 texts on an 18mth contract. Just had the phone call back at 6pm on the button from retentions and was offered my 200 xnet mins, 250 txts, stop the clock and new samsung Z720(apparently the one that replaces the D900) free itemised billing on a 12mth contract for £12.50 mth inclusive.
I know there could be better deals on cashback from places like e2save etc, but I find them hassle and don't trust myself to make the claims on time, so I am very happy with the deal I got. Hope this helps

John_3:16

Not sure about the z720 replacing The D900 My DS went for that but sent it back as he thought the D900 had more on it?