Premier Inn Breakfasts

shezzone

Hi I 'm not sure I'm in the right place for this but if anybody has stopped at a Premier Inn and eaten breakfast there might know what my grumble is.
Why do Premier Inn continue to advertise their Full English Breakfast as 'All you can eat?' I stopped at one Premier Inn and they had a large buffet breakfast which was very impressive and indeed you could help yourself. Subsequent stop overs at some of their other hotels do not offer the same service. You have to order your food which is brought out to you. I see no element of choice there. In fact I pointed this out at one of their Manchester hotels and was given a refund. I think that their advertising is misleading. They could at least give warning that not all hotels offer the buffet service.
This has happened to me on more than one occasion, I'm sure I'm not the only one who has experienced this
:question:

aliasojo

shezzone wrote: »

You have to order your food which is brought out to you. I see no element of choice there.

I stayed in Premier Inn 3 weeks ago which had table service.

The waiter made it perfectly clear we could order anything we wanted and as much as we wanted. OH was so tempted to order 12 sausages on his plate just to test it out but a swift kick to the shins under the table stopped him.

You get exactly the same food and choice of amounts as you do with the buffet. I think perhaps the Premier Inn(s) you went to were just not as helpful?

Edit: Just wondering....are any Premier Inns franchises? Wonder if that has anything to do with the differences as to what's offered where iyswim?

notanewuser

Stay in them all the time. Hate the buffet breakfasts - mind you the hot isn't much better. But it's always been made clear that its unlimited.

cabbage

You can re order more items if its table service so it is all you can eat

twohooter_2

I have stayed a lot in Premier Inn's up and down the country for both business and pleasure and have always enjoyed their breakfasts regardless of whether they were served or buffet. It has always been made clear to me by the waiting staff that those served are unlimited and that I could order anything off the menu that I wanted and as much as I wanted. To be honest, I have never felt the need to order 'seconds' (although it would have been very easy to do so).

Like the OP though,I prefer buffet style - it is easier and quicker. I think the trick is to chose hotels that have an integral restaurant as these seem to be the ones with the buffet. Those that use the nearby Brewers Fayre etc tend to be served.

earthstorm

I had no problems with the one i stayed in earlier this year.
I sell a country shows and got invited to trade at a 2 day show, it worked out cheaper to book in at PI than hiring a caravan and then pay for a pitch at the show for it. Basically all i wanted was a bed and not really bothered with breakfast as i had leave at 6am in the morning to get to the showground. PI staff said no problem we can have something made up for you for 6am. and true to their word, they had a bacon sarnie made up for me and a few bits in a bag for me to take with me.

lammy82

shezzone wrote: »

You have to order your food which is brought out to you. I see no element of choice there.
:question:

When it's table service for the hot breakfast, they normally have a little checklist where they tick off all the items you ask for, and how many of each. E.g. 1 egg, 2 tomatoes, beans and 7 sausages. So I would call that 'an element of choice'.

It sounds like something must have gone wrong for you to have successfully claimed a refund. Were you just brought out a pre-assembled plate of items without being given the opportunity to choose what you wanted?

shezzone

Thanks guys, I just think that the element of choice is removed when you can't see the food you want order first. I would make a decision on how much of an item I eat if I can see it first. I just think that the description 'All you can eat breakfast' is a bit misleading. If you go to an all you can eat restaurant you normally help yourself.

notanewuser

No part of "all you can eat" implies "buffet" to me...????

There is no variation between PIs. Whatever you can get on the buffets is what you'll get on the freshly cooked version. Who wouldn't prefer freshly cooked to sat out for hours being coughed and sneezed over?

deanos

Ones with Brewers Fayre attached are buffets inc hot food , ones with Beefeater/Table Table take your order for hot food and cold items are on buffet, that's what i have found anyway, you can order more hot food if if you wish, the food you can order is on the menu

aliasojo

notanewuser wrote: »

No part of "all you can eat" implies "buffet" to me...????

There is no variation between PIs. Whatever you can get on the buffets is what you'll get on the freshly cooked version. Who wouldn't prefer freshly cooked to sat out for hours being coughed and sneezed over?

I agree. I think this is more down to the OP's interpretation rather than there being an actual issue.

The specification is 'all you can eat'. It's not 'all you can eat buffet'.