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Anyone having trouble with Natwest website? Hacked?

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Comments

  • marliepanda
    marliepanda Posts: 7,186 Forumite
    Wouldn't surprise me I suppose. I try not to access on my phone as I usually hit a wrong key and there's no autocorrect :P glad to know its not a virus though so thanks!
  • Sooler
    Sooler Posts: 3,113 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Oh just realised it happened on my iphone first :/ which has not been connected to my computer for a long time. I did try it on my computer afterwards but the initial thing happened on my iphone.

    You locked your account when you were using your iPhone. Doubt you'll be able to login from any device, even if put in the correct credentials - probably why it failed after 1 attempt from your PC.

    You'll probably need to get the account unlocked or re-activated.
  • marliepanda
    marliepanda Posts: 7,186 Forumite
    I did the second page, where it asked for sort code etc and I seem to be back up and running now :) thanks for your help
  • mro85
    mro85 Posts: 76 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    It is legit, when it happened to me I thought I'd caught a virus so formatted my hard drive and reinstalled windows (twice) and the other halfs laptop too as I thought that was affected.

    Surprised as they ask for a lot of details but when I spoke to natwest and completed the form all was ok.
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