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Any recommendations for fitted wardrobes?

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  • Interesting, maybe I should get quotes from the bigger companies as well.

    tiny_courageous, that's a great price. Did you source materials yourself or did the joiner and fitter do that for you? I'm not sure I'd trust myself to buy my own materials.
    Mortgage received 21/12/2018
    Mortgage at start - £261,980
    Current mortgage - £260,276
    Saving towards a loft conversion first, then to smash the mortgage down!
  • the joiner sourced all the material for us - I wouldn't know where to start really! He said that it's sliding doors that really push the prices up. It was a guy we found in the local paper, he had a facebook page with pics of other work he'd done and we went with him based on that.
  • Ah that's very interesting. I wonder if I could sacrifice the sliding doors. With that kind of price difference, it's definitely something to consider!
    Mortgage received 21/12/2018
    Mortgage at start - £261,980
    Current mortgage - £260,276
    Saving towards a loft conversion first, then to smash the mortgage down!
  • I can only comment on Spaceslide (who also supply on behalf of Screwfix). I have just had a set of their doors. The doors are very poorly made. The door outer frames are cheap and nasty and the assembly has various ugly gaps and bent bits. The upper on lower tracks were both bent on delivery and the upper badly scratched.
    Initially I got them running smoothly but with a week I found the doors running very unevenly and "falling back" to a rest position. After messing about for while I found that the wheels had distorted and become eccentric hence the strange lumpy action. The main upshot of this is that they won't stay closed, they roll back to suit the flat bit of the wheels.
    When you look at how shabby the hardware is it is not a surprise. So, what ever you do choose, don't go with Spaceslide.
  • xyz123xyz123 Forumite
    1.6K posts
    Part of the Furniture 1,000 Posts Combo Breaker
    ✭✭✭
    try to find local company. we are in london and found few companies through recommendation. ours were not sliding wardrobe but included odd shapes. installed product not 100% perfect but 95% and fully functional. scrieber, space makers etc quoted double the money!
  • nicka99nicka99 Forumite
    153 posts
    we had fitted wardrobes built on our landing. its into an alcove 3 meters long split into 3 cupboards, each cupboard has double doors. one fitted with 5 solid shelves, one with 5 slatted shelves and one with single shelf and rail. The slatted shelf has a tubular heater with thermostat to make a warm airing cupboard. done for £1500 by local carpenter (unpainted) in mdf. he also redid the coving above to blend with the rest of the ceiling. now its painted it looks amazing and will no doubt last for years.

    definately check for a local chippy.
  • We have had two bedrooms fitted by Hammonds. Absolute nightmare, which is still ongoing. Appalling communication, mistake after mistake. Poor quality fitting.. Expecting a remedial visit again today. Booked between 10am and 1pm. Now nearly 6pm...still waiting. Not a regular complainer. Never posted on a forum before. You have been warned. Can't bear the thought of it happening to anyone else. Soo expensive too.
  • brettsbretts Forumite
    470 posts
    You could get a local carpenter in and ask him to quote. You get materials and he can suggest it to you. Thats what a friend of mine did. All the wood you get you can if you want to get the best quality or just basic one to suit your budget and needs.
  • Ikea and a local joiner.
  • I have to say I've had a really bad experience with Hammonds which has left a very bitter taste.

    I bought the Cedar range - very similar to their current Libretto range(or their other laminate or non real wood furniture), it cost me the best part of £3000, which was a lot of money for me and I took out their finance to pay for it. At the time it was my most expensive home purchase and to put it in context even my fitted kitchen cost less at the time. I was happy to do this because I believed I was buying a quality product which would last me for years!

    This was in August 2000, by 2004, four years later, the laminate from all the doors began to come unstuck. Not in bits, bubbles or tears but literally coming away from the MDF doors. I called Hammonds and the doors were changed, I didn’t even have to explain too much what was wrong as they understood immediately the problem which made me think this wasn't the first time they had come across it.

    Fast forward now to 2013 so nine years after the replacement doors were fitted and all the laminate on the doors has come off, again not in bits but complete sheets so there is clearly something wrong with the adhesive.

    The rest of the wardrobe is still in the same excellent condition as it was the day it was installed. This is clearly a manufacturing fault and I have seen on some other forums that other customers have experienced the same problem.

    I called Hammonds to report the problem and was told someone would call me back. I won't dwell on the delayed returned calls but I was then told that the ‘Guarantee Manager’ had emailed the Customer service assistant and that I was not covered as my five year guarantee had expired.

    Despite this clearly being a manufacturing fault and nothing to do with negligence, Hammonds have said that as I’m no longer covered and I would have to pay them again to put right the doors. I have been quoted £300 to do this. Remember the wardrobes cost nearly £3000 in the first instance.

    I can’t tell you how shocked and appalled I am by this company and their lack of pride.

    Their website says a ‘ full ten year guarantee’ which given that the doors were replaced in 2004 I would’ve thought would’ve still applied but I was told that the ‘ten year’ guarantee was only introduced five years ago and therefore didn’t apply to me!

    Being quite desperate I asked how long the new doors if I paid the £300 would be guaranteed and was again told only '5 years' again.

    Given that I have had problems twice once at 4 years and then again at 9 years and Hammonds are not prepared to guarantee for longer. Deep down I knew I would be throwing £300 away in a few years time.

    The Hammonds customer service agent said if I’d bought a car over 10 years ago I wouldn’t expect it to be covered now! As far as I can tell Hammonds wardrobes do not have the complex electrical or mechanical design nor mileage of a car so I'm not really sure what her point was?

    I have Victorian wardrobes which are more than 100 years old and are not falling or peeling apart like this. At the moment even the Argos chipboard wardrobes I bought for £180 look like they are going to outlive the Hammonds wardrobes.

    £3000 by most people's standards is a significant amount of money and it's not unreasonable to expect a quality product for that price and one that lasts.

    I would expect a company that charges £3000 to have some pride and responsibility to their customers and even as a goodwill gesture re-glue/replace the doors but it seems not Hammonds.

    All I can say is think very carefully before going with Hammonds.
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