Virgin Media Oct Price Rises

MarkBargain

What about Plusnet Unlimited Broadband and Calls as an alternative?

The costs for a year are...

£131.88 line rental
+£4.99x9=£44.91
+£9.99x3=£29.97
-£25.00 Plusnet cash back
-£70.00 Quidco cash back
TOTAL £111.76

Netwizard

kwikbreaks wrote: »

You could still do both on ADSL but the downloads would take longer. Surely £2.50 isn't an insurmountable obstacle if you really do still want cable speeds and can't get FTTC.

£2.50 is nothing to me, but its more the principle. 2 price increases this year, and MUCH better deals for new customers than existing, despite the fact I have been with them for years :mad:

marisco_2

Netwizard wrote: »

£2.50 is nothing to me, but its more the principle. 2 price increases this year, and MUCH better deals for new customers than existing, despite the fact I have been with them for years :mad:

I agree with this, it grates me too. Far too many companies become complacent and think existing customers can be treated less favourably than new ones, reasoning that few will be bothered enough to jump ship and look elsewhere. With things as they are more and more people wont be taken advantage of any more and will vote with their feet.

[Deleted User]

Netwizard wrote: »

£2.50 is nothing to me

Nor to me, it's the remaining £50 I struggle with!:D

Pikeyp

Netwizard wrote: »

£2.50 is nothing to me, but its more the principle. 2 price increases this year, and MUCH better deals for new customers than existing, despite the fact I have been with them for years :mad:

All companies do this though , nothing new about it.

kwikbreaks

Netwizard wrote: »

£2.50 is nothing to me, but its more the principle. 2 price increases this year, and MUCH better deals for new customers than existing, despite the fact I have been with them for years :mad:

You have my sympathy and agreement on that one. I may well dump them just for the 2 price rises inside a year too. I'll examine my options next week as I expect there will be a letter from them about the rise as well as the several advertising their services that will have turned up in the three weeks I've been away.

MarkBargain

I phoned Virgin Media twice today and both times after entering all my details it warned of a 20 minute wait. As I only have a mobile phone, I don't want my minute eaten by that or to waste my time.

I note that the letter about the price increase didn't even give a phone number but on www.saynoto0870.com I found 0333 000 3101

Netwizard

MarkBargain wrote: »

I phoned Virgin Media twice today and both times after entering all my details it warned of a 20 minute wait. As I only have a mobile phone, I don't want my minute eaten by that or to waste my time.

I note that the letter about the price increase didn't even give a phone number but on www.saynoto0870.com I found 0333 000 3101

I had this too but I didn't wait anywhere near 20 mins, maybe 60 seconds

The number I used was 01264 401402

Netwizard

marisco wrote: »

I agree with this, it grates me too. Far too many companies become complacent and think existing customers can be treated less favourably than new ones, reasoning that few will be bothered enough to jump ship and look elsewhere. With things as they are more and more people wont be taken advantage of any more and will vote with their feet.

Exactly. It takes the mick! At least I have something to do on my nightshift! Look around for a new provider!

underthesea

Can't you cancel and then sign up for a different package under a different name to pay a cheaper rate?