PC rebooting on shutdown

ohbilly

Hi,

I'm having this annoying problem with my pc over the past week or so everytime I shut it down it automatically restarts itself.

The motherboard is a GIGABYTE GA-Z87-D3HP and I have tried updating the bios, clearing the cmos, removing hardware, testing memory, disabling wake on features and various reg edits I have found online.

I was wondering if anyone else with a Gigabyte motherboard was experiencing the same problems and if they found a solution to it?

Thanks

waddler_8

Have you tried clean booting it to ensure it's not third party software/drivers causing it?

ohbilly

Yeah I used this guide http://support.microsoft.com/kb/929135 and tried it on windows 7 and 8 and problem is still there.

Looked on the internet and the boot problem seems to be a common thing with Gigabyte boards

johnmc

What is actually happening is that the PC is crashing as you shut it down.

http://www.pcworld.com/article/247392/my_computer_reboots_when_i_tell_it_to_shut_down.html

ohbilly

That was one of the first things I tried and unfortunately it made no difference

Thanks though

closed

does a shutdown from safemode work

any power saving settings changed

does hibernate work

ohbilly

Just had 5 attempts at shutting down in safemode and it rebooted twice.

I changed my power options using Samsung's ssd magician and this also disabled hibernation.

I've noticed that when I remove the usb devices from the front port on my case it often shutdown without fail and on my latest reboot windows installed a usb hub device.

Also if I remove any cd/dvd from my dvd drives it often reboots without fail.

Not sure if that's relevant though

Edit:- the usb hub device could be the usb hub thats installed inside of my monitor.

Daz2009

Did you install any new software just before this issue started ?
Many programs need a system restart to instal properly.Maybe you installed something that keeps forcing a restart

ohbilly

Aside from updating the bios a few days ago I haven't installed anything for around a month. Loads of people complaining about this problem with other gigabyte boards

spud17

Isn't Win 8 shutdown a type of hybrid hibernation?

I don't know if this is any help, but when I started out with Win7, I couldn't get Hibernate to work, the pc would always reboot.

I eventually found that the problem was the power setting for the usb mouse, 'Allow this device to wake computer', found under Device Manager.

3 years on this will occasionally re-occur, sometimes after a big Windows update.

I don't know about Win8, but I had a shed load of updates last week.

Perhaps something to check?

ohbilly

I couldn't find the option to disable that but I removed a drive from a sata port on my motherboard and I haven't had any problem since so i'm wondering if I have a faulty sata port.