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Re-routed and delay of arrival...compensation?
Tapped_off
Posts: 2 Newbie
Hi,
I travel a lot with Air Portugal and nearly always there is a delay on the first of 2 flights to/from my destination resulting in missing the connection, subsequent re-routing and therefore arrival substantially delayed e.g. last trip I arrived about 9 hours later than planned at my destination. The return journey was similar and I arrived in the UK at 17:40 instead of 10:35.
I apologise if this has already been covered in another thread, but I would be grateful to know whether I am entitled to any compensation from the airline (other than food voucher); although the outgoing flights in each case were only delayed by about 1 hour, the re-routing meant that my journeys were considerably longer than anticipated. This has been a common occurrence on many trips with this airline, but they hold a monopoly on this route (Manchester - Lisbon - Fortaleza) and are the only real option. Thanks...
I travel a lot with Air Portugal and nearly always there is a delay on the first of 2 flights to/from my destination resulting in missing the connection, subsequent re-routing and therefore arrival substantially delayed e.g. last trip I arrived about 9 hours later than planned at my destination. The return journey was similar and I arrived in the UK at 17:40 instead of 10:35.
I apologise if this has already been covered in another thread, but I would be grateful to know whether I am entitled to any compensation from the airline (other than food voucher); although the outgoing flights in each case were only delayed by about 1 hour, the re-routing meant that my journeys were considerably longer than anticipated. This has been a common occurrence on many trips with this airline, but they hold a monopoly on this route (Manchester - Lisbon - Fortaleza) and are the only real option. Thanks...
0
Comments
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assuming that these are not separate tickets then you should have a claim
try starting with the FAQs on this thread and post further on that thread if necessary
https://forums.moneysavingexpert.com/discussion/44454310 -
Thanks Caz3121...0
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