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notice of correction - please advise

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Comments

  • Former_E.ON_Company_Representative:_Malc
    Former_E.ON_Company_Representative:_Malc Posts: 6,558 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper
    eldaniel wrote: »
    Hi Malc,
    Thank you very much for your reply. It is nice to see someone from E.on getting involved. I contacted E.on already in regards to that and it was rather funny conversation. As a security question I was asked my date of birth and I replied with my real date of birth. I passed security questions and then I got asked how can he (advisor) help me. Then I said that my date of birth is incorrect, which he agreed on. So how did I pass security check - I am not sure :)
    Anyway in regards to things relevant to the topic - Date with E.on was changed in E.on but still on my "Credit Agreements" section I an see that date has not been changed.

    That's a bit bizarre eldaniel. Date of birth is one of the security questions we ask. Suspect the advisor was either satisfied with another question (we usually ask 2 or 3) or he dropped a clanger.

    Glad it's been updated, though. Just to let you know, we share data with Equifax on a monthly basis.

    Hope this helps.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • eldaniel
    eldaniel Posts: 267 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    That's a bit bizarre eldaniel. Date of birth is one of the security questions we ask. Suspect the advisor was either satisfied with another question (we usually ask 2 or 3) or he dropped a clanger.

    Glad it's been updated, though. Just to let you know, we share data with Equifax on a monthly basis.

    Hope this helps.

    Malc

    Is it only Equifax that E.on share it with or other agencies too? In other words do I have to pay for callcredit and creditexpert to correct the same mistake?
    Thanks.
  • Former_E.ON_Company_Representative:_Malc
    Former_E.ON_Company_Representative:_Malc Posts: 6,558 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper
    Morning eldaniel

    At the moment, Equifax is the only Credit Reference Agency we share data with.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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