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Phone and broadband with TT - can I take BB with another ISP

shafeeq
shafeeq Posts: 973 Forumite
Part of the Furniture 500 Posts
in Broadband & internet access
Hi all

I have line rental and broadband with talk talk. Can I keep line rental with them and take broadband with another provider.

Thanks in advance

Shafeeq

Comments

  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    No, not if you are on a TalkTalk LLU connection.
    No free lunch, and no free laptop ;)
  • shafeeq
    shafeeq Posts: 973 Forumite
    Part of the Furniture 500 Posts
    macman wrote: »
    No, not if you are on a TalkTalk LLU connection.

    Thanks Macman

    I have had broadband for years with O2 had no issues. Since I joined talk talk in July, surfing is ok but watching any videos it struggles. Is stop and starts, watching a 3 minutes video takes about 6 minutes to watch. . Oh well...

    I know they increased prices so you could leave but I paid line rental in advance. ..

    Thanks again

    Shafeeq
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    TalkTalk Help

    Will I get any refund if I cancel my Value Line Rental?

    No, but you will get a credit upon termination of your TalkTalk/AOL package.
    No free lunch, and no free laptop ;)
  • shafeeq
    shafeeq Posts: 973 Forumite
    Part of the Furniture 500 Posts
    macman wrote: »
    TalkTalk Help

    Will I get any refund if I cancel my Value Line Rental?

    No, but you will get a credit upon termination of your TalkTalk/AOL package.

    But what can you do with credit. If you can get Credit back as money, isn't this then same as refund, what's difference between credit and refund?

    Shafeeq
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Exactly. Usual TT psychobabble-you'd have to ask them.
    No free lunch, and no free laptop ;)
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