Fredrickson International

chris667

Hello

I have a feeling this is about a longstanding argument I have with T-Mobile, so I have put it here; please move if appropriate.

I live on a boat, so use my dad's postal address for correspondence. Last year I cancelled my contract with T-Mobile, and they sent me a bill which I refused to pay. I had a lot of correspondence from a debt collection company (Buchannan, Clark and Wells), but told them I wouldn't deal with them and they would have to recover any money through the courts (it all went quiet after that).

Now, my dad (who has nothing to do with this) is getting automated calls from Fredrickson International asking me to call them back. There's been three since last night. Their number is an 0845 number, which I am damned if I'm phoning them on using my mobile.

Is there a form letter to tell them to stop phoning? I'd be happy to deal with it in person if I was there, but I'm not. I'm perfectly happy to argue with them via email or letter, but I'm not prepared to let them harrass him by telephone or send people round.

Any advice appreciated.

macman

Have you told them that the debt is in dispute ('refused to pay' is an ambiguous term)? But if you gave his address and number as your contact details then it's hardly surprising that that's how they're attempting to contact you.
Telcoms don't generally pursue debts through a CCJ. They simply sell the debt on to a DCA and place a default on your credit file, which has probably already been done if this happened last year. The damage is already done.
He can simply say that you no longer live at that address, which is true. If they continue to harass him then he can take action against them.

chris667

Thanks for that. It is in dispute. T-Mobile still haven't replied to the letter I sent them when I cancelled my direct debit last year, they just passed my details to a "solicitor".

The point is, I can't tell them anything! I am not there to answer the phone, and I'm not prepared to spend money calling them. I just wanted to send a letter to them that would make them stop calling.

macman

Then get your father to write to them as above. It's him they're harassing, not you. How are you going to write to them, since you've supposedly done a runner from that address as far as they're concerned?

chris667

He passed the information on to me. I don't see how he has to assist them in saying where I live now. They aren't the police.

macman

chris667 wrote: »

He passed the information on to me. I don't see how he has to assist them in saying where I live now. They aren't the police.

No, he simply has to tell them that you no longer live there. He's under no obligation to provide a forwarding address.
I suggest that you check your credit file.

sdduk

Tell your dad when they phone again that you don't live there and you have not lived there for sometime so now stop ringing

If they carry on then tell your dad to go to the pound shop and get a airhorn and if its the same people ringing give them a blast of the airhorn they will get the message in the end:)

gjchester

sdduk wrote: »

If they carry on then tell your dad to go to the pound shop and get a airhorn and if its the same people ringing give them a blast of the airhorn they will get the message in the end:)

Whilst that may be satisfying, there are two problems, the OP's dad may then themselves be committing an offense of harassing them, and the OP said it was an automated call system leaving a message.

Give the OP used that address as a correspondence address it may not be as clear cut as has been posted. If used that address to take the contract out and you didn't live there at that time it could be seen as fraud.

To the OP.

If its been running for 8 months or so (you said you cancelled it last year) the debt has been sold on, Tmobile have sold on ownership of it on, and they probably not longer be interested in resolving this with you. You don't mentioned the circumstances of the dispute so it's hard to say what further action you have with TM now and if the debt was legitimate or not.