Mobile keeps crashing/freezing

noelphobic

I have a ZTE Blade 3 but its extremely slow when trying to do just about anything and is constantly crashing or freezing. I don't use the internet on it a lot, mainly for Facebook and emails. It has lots of memory and not a huge amount of apps installed. I've never been prompted to upgrade the software on it (if that's the correct terminology, bit of a technophobe!)

Does anyone know if there's anything I can do to solve these problems? I know it's only a budget phone and I can't expect great things from it, but it's only a couple of months old and I don't want to give up on it if there is anything simple I can do to improve its performance.

JJ_Egan

Factory reset is always the first step .

jje

sdduk

Have you got a memory card in the phone?
if so take it out and see how it performs with out it
If its a lot better then its the memory card you will need a class10 card
when you buy memory cards they go up in classes as well as Mb and GB
Class 10 is the fastest

I have a 16gb class 10 in both my phones and they run fine.

noelphobic

sdduk wrote: »

Have you got a memory card in the phone?
if so take it out and see how it performs with out it

Will it work without the memory/SD card?

Buzby

Your thinking of upgrading the firmware that runs the handset - it's always a good idea to check you have the latest available.

Check at the manufacturers website for support first, then b doing this this also provides the maser reset talked about earlier.

noelphobic

Although there was lots of available memory on the phone, I have moved all the apps that can be moved from there on to the SD card. I hope I'm not tempting fate by saying this, but it does seem to have helped.

noelphobic

sdduk wrote: »

Have you got a memory card in the phone?
if so take it out and see how it performs with out it
If its a lot better then its the memory card you will need a class10 card
when you buy memory cards they go up in classes as well as Mb and GB
Class 10 is the fastest

I have a 16gb class 10 in both my phones and they run fine.

I've only just taken this advice and wish I'd tried it out when you first suggested it. It does seem to be performing much better since I removed the SD card. The annoying thing is that I got rid of my Galaxy Ace a while ago because I was having similar problems. I thought the problems with the Ace were due to the fact that it had a tiny memory and wouldn't allow you to put many of the apps on the SD card rather than on the phone itself. I liked the phone much better than this one until it started going wrong and am wondering if the problem would have been solved if I'd removed the card - I'll never know now!

noelphobic

still having problems with this phone! Every time I do something that seems to help, it goes wrong again a day or so later. I saved all the apps to the memory card that could be saved. That helped for a day or so. Then I took the memory card out altogether. Again that helped for a little while. About this time yesterday I did a factory reset and it's just started playing up again.

Any more ideas anyone please? I hate this phone so much right now!

DUTR

noelphobic wrote: »

still having problems with this phone! Every time I do something that seems to help, it goes wrong again a day or so later. I saved all the apps to the memory card that could be saved. That helped for a day or so. Then I took the memory card out altogether. Again that helped for a little while. About this time yesterday I did a factory reset and it's just started playing up again.

Any more ideas anyone please? I hate this phone so much right now!

Uninstall the facebook app and see how it runs.

noelphobic

DUTR wrote: »

Uninstall the facebook app and see how it runs.

Do you think that would make a difference? Plus that is one of the apps I use a lot anyway so I wouldn't want to do without it altogether.

I've just switched it off and on again and it seems to be better - don't know how long that will last though.

DUTR

noelphobic wrote: »

Do you think that would make a difference? Plus that is one of the apps I use a lot anyway so I wouldn't want to do without it altogether.

I've just switched it off and on again and it seems to be better - don't know how long that will last though.

Just add it as a bookmark, the FB app seems to take over the phone , for me I don't need to know what tripe people are posting as it happens on my phones it was that app that was having a great detrimental effect.