Monarch compensation. Lost boarding pass.

Becsta

Hi there,
I'm new to this forum and haven't found this answer as yet so I apologise if I'm repeating a post. I have the monarch forms to fill in for delayed flint zb6383 from Manchester to goa in December 2008. I cannot find my boarding pass or any flight itenery. Does anybody know how I could get these or if monarch will
Knock the claim back straight away as it hasn't got all the paperwork. The flight was delayed by nearly 6 hours. Thanks for any help!

Vauban

Becsta wrote: »

Hi there,
I'm new to this forum and haven't found this answer as yet so I apologise if I'm repeating a post. I have the monarch forms to fill in for delayed flint zb6383 from Manchester to goa in December 2008. I cannot find my boarding pass or any flight itenery. Does anybody know how I could get these or if monarch will
Knock the claim back straight away as it hasn't got all the paperwork. The flight was delayed by nearly 6 hours. Thanks for any help!

Search "boarding card" in this forum and you get 138 results. But you can find advice from lots of folk within the first 25 "hits" on the first page.

111KAB

Becsta wrote: »

. I have the monarch forms to fill in for delayed flint!

Do not worry about a delayed flint - concentrate on the things that matter - Wallentin is the key > read/absorb > take in > then decide if you have ability to deal with a claim yourself.

celiaw

Hi I have claimed with Jet2 and although I have booking ref etc, I do not have boarding cards or confirmation either - I would appreciate an answer too!

Caz3121

celiaw wrote: »

Hi I have claimed with Jet2 and although I have booking ref etc, I do not have boarding cards or confirmation either - I would appreciate an answer too!

try reading the Jet2 thread and see if anyone has been refused compensation solely due to not having a boarding card

Aedus

Goa is a charter flight, ZB is the scheduled prefix.

MON6383 is your flight number.

romanby1

Caz3121 wrote: »

try reading the Jet2 thread and see if anyone has been refused compensation solely due to not having a boarding card

Assuming you are honest andwere on the flight, it is up to the airline to prove you were not.
A cheque, bank, credit card statement or holiday order form etc. is your proof, but if these are not available they have to prove you were not on the aircraft by submitting the passenger list in court.

friendofbillw2

romanby1 wrote: »

Assuming you are honest andwere on the flight, it is up to the airline to prove you were not.
A cheque, bank, credit card statement or holiday order form etc. is your proof, but if these are not available they have to prove you were not on the aircraft by submitting the passenger list in court.

Er, no it isn't up to the defendant to prove anything. And besides, it is IMPOSSIBLE to prove a negative. It is up to the claimant to prove, on the balance of probability, that they WERE on the flight.

I didn't have boarding passes either, so I made a Data Protection Act Subject Access Request. Monarch confirmed my name was on the PNR for the flight concerned, and that they wouldn't be pursuing that aspect of their defence further. I still put the exchange of letters in my court bundle though, just in case they had a bit of amnesia around it on hearing day...

steve1500

Your passport should have an immigration entry stamp in it

Vauban

friendofbillw2 wrote: »

Er, no it isn't up to the defendant to prove anything. And besides, it is IMPOSSIBLE to prove a negative. It is up to the claimant to prove, on the balance of probability, that they WERE on the flight.

This is very much my understanding too - and it's an important difference, obviously.

That said, in addition to any data protection request or other documents you can muster, one other piece of evidence that you were on the flight is the fact that you are prepared to say so on oath. I think most Courts would accept that no claimant would be putting themselves through this ordeal for a speculative false claim!

There is a genuine problem here though for some of the later flights. Airlines are claiming their records don't go back to eg 2008. They may be right - and whilst that doesn't change the fundamentals of your claim, I think you will still need something to show the court that you took the flight you said you did. Certainly I doubt that many NWNF companies would pick up a claim without that evidence.