The Great First Direct Incentive Con

rb10

alanq wrote: »

Not quite true. You can now delete payees that are no longer required. Previously you had request an agent to do it for you or wait (15 months?) after last using them and they were removed automatically.

Very true. But still leaving them light-years behind everyone else.

Archi_Bald

caladan wrote: »

secure key is coming, and very soon i think.

yuk!!!!!!!!

Caladan

Confirmation - http://www1.firstdirect.com/1/2/securekey

KTF

I can see why they are doing this given that they are part of HSBC. Still very annoying though.

Gromitt

You don't have to use the secure key, but you'll then need to setup new payees through telephone banking.

Or you can use the 'Banking on the go app' to setup new Payees and just use the website one to use existing payees. Probably the decision I'd go with rather than having a crappy 'Secure Key'. The app also works as a 'Secure Key', but if I'm going to launch it, may as well setup the payment using it as well.

DesG

I don't really have a problem with having additional security to add new Payees, but if I need to use this secure thingie to log on, they can shove their account up their .

Cheers, Des.