Purchases from overseas

dalesrider

joedenise wrote: »

Ask the Nationwide frontline staff for a Section 75 claim form. It explains clearly on there what you need to do and what you need to send to them with the claim form, ie copies of e-mails etc.

Do it quickly you don't have much time to put in the claim, can't remember exactly how long but I'd do it sooner rather than later.

Denise

S75 has 6 years.... So I do not think that is a issue.....

But there are chargeback rights available here.

OP. Needs to speak to the Disputes team. They will give the correct info.

daggles21. Is a good post.

Cornwall_fan

Thank you everyone for your advice. I sent copies of all the email correspondence I had with the seller and a covering letter to my credit card company.

I received a letter from the credit card company advising me that they had been able to retrieve all the costs back off the seller.

This is an excellent outcome.

I hope this may help anyone else who finds themselves in a similar situation.