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Virgin system can't cope with long surnames - I get to pay £105 to change!

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Comments

  • budgetflyer
    budgetflyer Posts: 5,949 Forumite
    A spelling correction should be free
  • chancesare_2
    chancesare_2 Posts: 1,788 Forumite
    Do you tweet? Try twitter, it's very effective and could save you this time.
  • zerog
    zerog Posts: 2,478 Forumite
    jl81 wrote: »
    weird, Expedia/Virgin screwed my name up (put first and middle as one LONG first name) on the ticket and they didn't charge me to fix at the airport when it printed my boarding card.

    This doesn't even need to be fixed.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    zerog wrote: »
    This doesn't even need to be fixed.

    Hmm. Got to be careful that name on ticket matches passport.
  • mcfisco
    mcfisco Posts: 1,957 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 3 April 2025 at 1:58PM
    [quote=[Deleted User];62839359]Hmm. Got to be careful that name on ticket matches passport.[/QUOTE]

    It does match it, the spacing is different, that's all
    No space, double space, the name still matches.

    I regularly get [when work have booked tickets]
    First name [first Initial followed by first name], Surname


    ie J John Smith instead of simply John Smith
    It's something to do with them copying and pasting at work but it's never caused me a single issue or question at any airport
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