We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Re-registering with Experian
miss_goodbottom
Posts: 10 Forumite
I previously joined Experian to get my credit report in March 2012 and cancelled before the end of the free trial to avoid costs. I have just tried to rejoin the free trial again to get another Report but it is asking me to login with my original details and password, even though I cancelled. Why I am not being treated as a new customer? I couldn't find anything on their website referring to this issue.
0
Comments
-
miss_goodbottom wrote: »Why I am not being treated as a new customer?
Because you're not perhaps.0 -
Experian keep your details on record, so you'll never be able to sign up as a new customer again - unfortunately its not as easy are creating a new email address....0
-
I believe if you move home you can get a new free trial if you have a different email address. Bit extreme just to save £14.99 though.0
-
-
With Equifax, I was able to access several reports over a few years, then cancel before the 30 day charge and thus never had to pay a penny. Not sure if this is still possible with them.You may question anything I say. Just be polite, otherwise you go straight on to my Ignore List, which funds a good old fashioned knees-up every Xmas. Cheers;)0
-
The CreditExpert free trial is for brand new customers only, although we do sometimes run wider promotions. If you don't wish to reopen your previous account you can always order a one-off Experian statutory report for £2. Details here.
James“Official Company Representative
I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen0 -
I've had two free trials at my current address.
Not sure how. I didn't use any trickery. Had a new email address for the second account but nothing else had changed.What will your verse be?
R.I.P Robin Williams.0 -
I've tried in vein to sign up as a new member with Credit Expert but it is clever - if your Name and Date of Birth match someone else on file, they'll say you're an existing customer - even with new address / email address.Cashback Earned ¦ Nectar Points £68 ¦ Natoinwide Select £62 ¦ Aqua Reward £100 ¦ Amex Platinum £48
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.2K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.3K Spending & Discounts
- 247.1K Work, Benefits & Business
- 603.8K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards