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virgin media superhub

beattiesman
beattiesman Posts: 330 Forumite
Part of the Furniture 10 Posts Combo Breaker
in Broadband & internet access
have a package with virgin ,phone tv & broadband , get my internet through a virgin modem ,I was thinking of getting a virgin media superhub but don't want to upgrade my package as it will cost extra every month to get the hub ,I believe you can buy the hub for £75 but cant find anywhere on there website which gives you the option to buy it on its own .anyone know where I can get it from thanks

Comments

  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    You can't buy it anywhere other than from VM. Well that's not 100% true - they do turn up on auctions sites sometimes but VM will only activate equipmenton their network which they supplied themselves.

    Why do you want a Superhub?
    What VM package are you on and what are you paying?
  • victor2
    victor2 Posts: 8,345 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    If your existing modem/router fails, they will replace it with a Superhub at no cost to you, without changing your contract - well they should anyway, but they still managed to screw up my contract when they did mine. Got it sorted in the end with a discount of more than they'd increased my contract by. Any chance yours looks like it's developing a fault...? :)
    If you want it for WiFi, it works, sort of. Certainly wouldn't pay good money for one, just buy a decent wireless router and connect it up to your existing VM supplied kit.

    I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. 

    All views are my own and not the official line of MoneySavingExpert.

  • prowla
    prowla Posts: 14,305 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I got a new SH2 free of charge.
    The older one's wireless wasn't very good.
  • victor2
    victor2 Posts: 8,345 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    prowla wrote: »
    I got a new SH2 free of charge.
    The older one's wireless wasn't very good.

    Is it better with the SH2? The range of the wireless on my "original" Superhub is pretty awful, but from what I read they're all like that. Might see if a complaint to VM about it gets me a new one.

    I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. 

    All views are my own and not the official line of MoneySavingExpert.

  • roddydogs
    roddydogs Posts: 7,479 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    SH 1 is free if you ask, & dont let them swing the "New contract" bit.
    Prowla, how did you get SH2 free? was it a lot of hassle? I was quoted £40.
  • prowla
    prowla Posts: 14,305 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    roddydogs wrote: »
    SH 1 is free if you ask, & dont let them swing the "New contract" bit.
    Prowla, how did you get SH2 free? was it a lot of hassle? I was quoted £40.
    I raised a support call about something else and they offered it to me.
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