Laptop will not connect to wireless network

ADM

Bought new in January this year. Can't find let windows manage in the dell. Any idea were i could find the correct Wep key cos i entered the serial number key shown on the bottom of the netgear router when first trying to connect with the dell

espresso

ADM wrote: »

A friend said that I need a WEP key, I have managed to find a page in the system the shows a Wep key but in the box were the key should be displayed it just shows a series of XXXXX.
Any help would be appreciated.

Go to this page and change your encryption to WPA-PSK instead of WEP (WEP has been replaced) and enter a long random key from here i.e. 63 characters.

Copy and paste this same key when prompted during connection.

cledor

Login from your wired desktop. Your WEP key is stored in your router config page http://192.168.0.1 username = admin ; password = password (unless someone changed it) then you go to security and see the wEP key or setup a new one, the same key must be entered on the laptop. Better use WPA it's far more secure than WEP.

ADM

Entered the url for http://192.168.0.1 on my laptop
and the message "The page cannot be displayed" came up

espresso

ADM wrote: »

Entered the url for http://192.168.0.1 on my laptop
and the message "The page cannot be displayed" came up

Use the supplied Ethernet cable.

cledor

ADM wrote: »

Entered the url for http://192.168.0.1 on my laptop
and the message "The page cannot be displayed" came up

You best do this from your desktop since your laptop is not yet connected via wireless, or as advised in the above post, use an ethernet cable to connect the laptop to the router.

ADM

Thanks everyone for all your help its working now!