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Vodafone Freebee Problems
Hello Moneysavers
I think Vodafone have been charging me twice for my PAYG service. On 29th July I bought a £10 Freebee and expected that to cover all my usage for the next month. At the same time I also bought a £10 top-up of which £7 has already been used. According to the Vodafone website my Freebee package looks almost unused. I have queried this with them and am waiting for a satisfactory response.
Has anyone else experienced similar problems and has anyone got any tips for checking data usage on Samsung Galaxy Y?
I think Vodafone have been charging me twice for my PAYG service. On 29th July I bought a £10 Freebee and expected that to cover all my usage for the next month. At the same time I also bought a £10 top-up of which £7 has already been used. According to the Vodafone website my Freebee package looks almost unused. I have queried this with them and am waiting for a satisfactory response.
Has anyone else experienced similar problems and has anyone got any tips for checking data usage on Samsung Galaxy Y?
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Comments
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Hi topsop,
If you're still in need of some help with this could you email me with your details via the link in our profile here?
All you need to do is copy and paste the link into your web browser and it'll take you to the Contact us form on our website. To make sure it reaches me could you also quote the code WRT135 - MSE in the subject line?
Once sent you'll receive an automated reply with a reference number. Could you update the thread with this and I'll get back to you as soon as possible?
Kind regards,
Lee
Web Relations
Vodafone UK“Official Company Representative
I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
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