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BoS debit card sent 6 months earlier than expiry date

jem16
jem16 Posts: 19,870 Forumite
Part of the Furniture 10,000 Posts Name Dropper Photogenic
in Budgeting & bank accounts
My son works abroad at the moment but still has his BoS account in the UK. Redirected mail comes to me. Just received a new debit card yesterday but he says his current one doesn't expire till February.

There's no explanation as to why it's been sent around 6 months early. Does anyone have a possible explanation?
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Comments

  • Hominu
    Hominu Posts: 1,671 Forumite
    What is the 'Start date' on the new card?

    He can of course use the existing card until expiry.
  • jem16
    jem16 Posts: 19,870 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Hominu wrote: »
    What is the 'Start date' on the new card?

    08/13
    He can of course use the existing card until expiry.

    The letter tells him to use the new one now as the other one will expire in 30 days which is well before its actual expiry date.
  • EarthBoy
    EarthBoy Posts: 3,379 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Maybe his new card has more/or fewer facilities than his old card? e.g. they may have upgraded or downgraded him?
  • jem16
    jem16 Posts: 19,870 Forumite
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    edited 9 August 2013 at 3:18PM
    EarthBoy wrote: »
    Maybe his new card has more/or fewer facilities than his old card? e.g. they may have upgraded or downgraded him?

    Old one was a Visa Debit card as is the new one. The only difference I can see between his card and mine (same bank account) is the contactless symbol. I don't know if his old card had it though.

    EDIT - just asked him and no the previous one doesn't have the contactless symbol either.
  • stclair
    stclair Posts: 6,856 Forumite
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    Be aware sometimes old cards expire after 30 days of new one being issued.

    I would recommend just posting the new card to him aboard keep things nice and simple.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • jem16
    jem16 Posts: 19,870 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    stclair wrote: »
    Be aware sometimes old cards expire after 30 days of new one being issued.

    Yes I said earlier that it would expire in 30 days according to the letter enclosed with the card.
    I would recommend just posting the new card to him aboard keep things nice and simple.

    He wants me just to hang onto it until his new credit card arrives in a month or two. He doesn't use the debit card at the moment and there is no instruction to activate it.
  • stclair
    stclair Posts: 6,856 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    jem16 wrote: »
    Yes I said earlier that it would expire in 30 days according to the letter enclosed with the card.



    He wants me just to hang onto it until his new credit card arrives in a month or two. He doesn't use the debit card at the moment and there is no instruction to activate it.


    The card may not need activing if its not mentioned.

    I would personally just send it regardless of whether they use it or not.

    Otherwise their could be another thread on the horizon titled "son left abroad with no access to cash".
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • jem16
    jem16 Posts: 19,870 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    stclair wrote: »
    Otherwise their could be another thread on the horizon titled "son left abroad with no access to cash".

    That will not happen. He works abroad and is paid abroad into his bank account abroad.
  • stclair
    stclair Posts: 6,856 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    jem16 wrote: »
    That will not happen. He works abroad and is paid abroad into his bank account abroad.

    Thats all good and well then panic over :D
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • jem16
    jem16 Posts: 19,870 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    stclair wrote: »
    Thats all good and well then panic over :D

    No real panic. He just wondered why it was sent so early. He will probably give them a ring and see if he can find out why as no-one here has come across this happening before.
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