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broken washing machine

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Comments

  • jpscloud
    jpscloud Posts: 1,465 Forumite
    edited 11 August 2013 at 9:36PM
    It sounds very much as though the filter is blocked... that's the easiest solution so I hope it is!

    Put a washing up bowl under the filter outlet and unscrew the filter stopper, pull out the filter and clear any blockage you find. I'd have a couple of big towels handy just in case of a flood. There might be a little flexible pipe that allows you to drain the water into your bowl before unscrewing the stopper.

    Good luck!

    Edit: Sorry, that'll teach me to read the whole thread before posting! I recently had the same problem with mine, cleaning the filter didn't work so I called a repair man out. He found some bits of cloth in the pump, the cloth had kind of shredded itself in the wash and some pieces had passed through the filter. The pump wasn't damaged, and it was fine after that. He charged me £38 and it was worth it!
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  • david39
    david39 Posts: 1,968 Forumite
    If you take out the filter and look up the tube it comes from, you will see the blades of the pump.

    Use a thin, pointy thing, like a long thin screwdriver or a kitchen skewer, to push the blades round to see if they are free to move. This will show the pump itself is not blocked.

    Next, after replacing the filter, pull the little drain tube next to it, out of its holder and take off the plug at the end. Put some water into the drum and set the washer on the final spin cycle. The water will drain out as a steady flow if the pump is not working but will come out in spurts if the pump is working.

    If it is working, then the problem may well be outside the washing machine, in the drainage pipes to the outside of the house. See if you can get water to flow through those. If the machine is plumbed in with a loose hose pushed into a drainage pipe, remove the machine's hose at that point and pour in a jug of water.

    If the pump is not working, then either you have a blockage inside the machine before the water gets to the pump or the pump is failing to rotate because of electrical problems. If you empty the machine and put it into the final spin or drain cycle with the filter removed, by looking along the tubing back towards the pump you should be able to see if the blades are rotating.
  • just a thought,a few years back we had a washing machine die on us,when i looked back thru the paper work turned out we had unusually taken out 5 year warranty 4 years and 9 months earlier so got fixed for free
    if not then either free cycle if your lucky or a second hand one from a dealer can usually be had for less than 80 quid
  • Are you in receipt of Housing Benefit and on low income/benefits? If so, you could try applying to your local Council for a Community Support Grant to get the machine replaced.
    :heartpuls The best things in life aren't things :heartpuls

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  • daz378
    daz378 Posts: 1,070 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    another option do you have a local church ... they sometimes acquire cheap machines and sell them on cheap , my dad bought a cheap washing machine for my sister last year when hers broke
  • chella
    chella Posts: 309 Forumite
    hi, thanks for all the replies, I have tried everything suggested and still thedamn thing wont drain.

    I live alone and don't claim any benefits, but thanks for the suggestions. I will be able to afford a new one in a couple of months, for now I am going to the laundrette, once a week, handwashing anything tthat I can.

    I have been quoted about £70 call out from local repairs firms, this is without possibly having to replace a pump or something which no doubt they will also charge the earth for.

    For £149 I can buy a brand new machine.
  • System
    System Posts: 178,374 Community Admin
    10,000 Posts Photogenic Name Dropper
    Sounds like the brushes have worn out. Its cheap enough to buy a set of brushes but it does need someone who knows what they are doing to replace the old ones with the new ones.

    The lights flashing means theres an error. On some models you get a fault code displayed. My washer was on when we lost our water supply on Sunday and the first time I realized we had no water was when my washer displayed an H20 Error code at me.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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