ALLIANCE & LEICESTER 0% overdraft account a con BEWARE

gimmegimme

I have recently opened a account with alliance & Leicester to take advantage of the overdraft facility. Once opened i had a call from a delightful chap informing me of identity faud and that i caould be protceted for just £59.99 a year. I asked for him to send me datails to look through. Received them in the post a few days later. Had a look and decided against and placed them in the paper shredder . Activated the alliance & leicester card. Checked my balance today on the website and have had a direct debit of £59.99 taken!!!!! Have rang and spoken to some rightous rude employess of the company Identity protection and have been told that they will contact me in 7 days once they have listened to my converstaion with the gentlemen before they can consider a referal of a refund. Made them aware i did not agree to subscribe. then the girl told me it was because i didn't read the small print and my certificate was at the bottom of the letter. then told me that when i activated my card i subscribed to the subscriuption. So my conclusion is that alliance & leicester are in on it they must get some kind of payment from the company for sharing customer details and find it utterly disgusting that a well know company such as the alliance & leicester can allow this to happen to their customers new ones as that.

dealsearcher

That's not good. Their attitude as you describe it is worse in my view. I understand you should have a 14 day 'cooling off' period in any case. In which case it shouldn't matter what was said or what you signed you should be able to pull out of the payment.

I would be interested to know how you get on. At the very least they should refund you as it couldn't be good for customer or public relations to persist with this.

BlondBoy

I opened an account and had the identify theft policy pushed at me when I activated my card too, which I thought was a bit rich. Unlike the OP, however, I firmly and politely declined. Had to do so a couple of times though - they were very keen.

I was surprised how hard the sell was - but it wasn't as hard for me as it is the OP. Refund due, clear and simple. Surprised they haven't offered it straight away. Best of luck with it - should be sorted in a matter of minutes really, otherwise my opinion of my new bank will take a serious dent.


Chris

thesaint

What's this got to do with 0% overdraft? Calling it "a con" could be seen as libelllous, and so I urge you to change the title of this thread.

Esoog

thesaint wrote: »

What's this got to do with 0% overdraft? Calling it "a con" could be seen as libelllous, and so I urge you to change the title of this thread.

Yes, they will launch a case against Mr gimmiegimmie from the internet.

digp

hehe heheh hohoho

thesaint

Esoog wrote: »

Yes, they will launch a case against Mr gimmiegimmie from the internet.

A good attempt at being clever, but you will find that if anyone posted libellous information Money saving Expert (Martin) would be held responsible for the content, and would end up in court to explain why he allowed such content to be written. Read the top of the page to get a clue

Esoog

And the only reason that would happen would be people saying stuff like that.
Much like when the tango megaphones were banned in case they were used to bully people, what happened? Everyone start bullying people with them..

masonic

Esoog wrote: »

And the only reason that would happen would be people saying stuff like that.
Much like when the tango megaphones were banned in case they were used to bully people, what happened? Everyone start bullying people with them..

So it would be thesaints fault then, would it?

Esoog

Who knows and frankly who cares?

masonic

Well you seem to. That was your 3rd post on the subject.