Mystery Shopping Thread 25 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES

shell_belle

AnxiousMum wrote: »

Anybody having a problem uploading picture to MF today? I've checked the file size and all are under 1 MB and they are in .jpg format. Can't figure out what the problem is!

Their system was down earlier on, (or, I couldn't get onto it anyway) so don't know if they've done an upgrade or something and that has had an affect?

Yip me too! I emailed the co-ordinator to let them know and ask if it was okay to email the pics...not out they will get me by Wed's lol :rotfl:

Tolteca87

All their symptoms, especially the reports not automatically registering how many characters you've used reek of Software Upgrade Syndrome.

enevel

Big_Graeme wrote: »

Are the payments over the 30 days since invoiced/billed?

In some cases, yes. Though that is immaterial in cases where any individual has suffered a loss (eg. bank charges, etc) due to a payment not arriving when explicitly set out it that it would. In such cases, those charges can be passed on.

[Deleted User]

When I first joined Grass they put the date and TIME the jobs became unavailable, this changed and I contacted them and did ask if they had friends/rellies who knew of the jobs before they went on the board, they said no. I have my PC on all day most days and have an alert set up so I can hear if there is any change on their visits screen but still tend to miss a lot.

AnxiousMum

Thank you both - glad it's not just me being a newbie and all then!

Sunny_spell

shell_belle wrote: »

Yip me too! I emailed the co-ordinator to let them know and ask if it was okay to email the pics...not out they will get me by Wed's lol :rotfl:

AnxiousMum wrote: »

Anybody having a problem uploading picture to MF today? I've checked the file size and all are under 1 MB and they are in .jpg format. Can't figure out what the problem is!

Their system was down earlier on, (or, I couldn't get onto it anyway) so don't know if they've done an upgrade or something and that has had an affect?

I had the same problem this morning. I called MF and they told me there was a problem with their ICT system and hopefully they would be able to fix it within next few hours. I offered to submit my report online and send my photos via email but they asked to wait until this afternoon and submit them together. The number to call is 01908 328038. HTH

AnxiousMum

Thanks - I just received a reply to my email from the coordinators of the various jobs telling me to try again later today and that they would ensure that the jobs were not released from my account.

Red_Don

whmf00001 wrote: »

When I first joined Grass they put the date and TIME the jobs became unavailable, this changed and I contacted them and did ask if they had friends/rellies who knew of the jobs before they went on the board, they said no. I have my PC on all day most days and have an alert set up so I can hear if there is any change on their visits screen but still tend to miss a lot.

I get an email to my mobile, I go into their website and the job can be booked in about 5 secs.

mrbanjo

Anyone having difficulty with the now ever reliable MF website?

genetic

mrbanjo wrote: »

Anyone having difficulty with the now ever reliable MF website?

yes, me too!