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Well, I would imagine it would be difficult for you to pop into your local Bank of Scotland branch in China....
LOL, well my example is this. Account holder at Barclays. In New York needing access to my account without the necessary tools to access Internet Banking. Walked into a store to do it "over the counter" but because it is a UK registered account they could not help. Not even phone the UK for me. Their only advise was the call them myself on a payphone. They couldn't even direct me to the nearest payphone!
Now with HSBC with an advance account.
Walk into a HSBC branch ANYWHERE in the world and they will do their up most best to solve any query, call the UK for you in branch etc etc. Their customer service was excellent!0 -
LOL, well my example is this. Account holder at Barclays. In New York needing access to my account without the necessary tools to access Internet Banking. Walked into a store to do it "over the counter" but because it is a UK registered account they could not help. Not even phone the UK for me. Their only advise was the call them myself on a payphone. They couldn't even direct me to the nearest payphone!
Now with HSBC with an advance account.
Walk into a HSBC branch ANYWHERE in the world and they will do their up most best to solve any query, call the UK for you in branch etc etc. Their customer service was excellent!
Self-inflicted, your problem !The questions that get the best answers are the questions that give most detail....0
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