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iPhone 4 cant log onto a website?

longwalks1
longwalks1 Posts: 3,837 Forumite
Part of the Furniture 1,000 Posts Name Dropper
I use www.x-o.co.uk website for share dealing but can't log onto it on my iPhone, comes up with a message regarding cookies, any idea what I can do to let me use my phone to trade when I'm out and about?

Thanks in advance

Comments

  • d123
    d123 Posts: 8,758 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Page loads for me on an iPhone, it actually appears to have a bespoke iphone version of its site, you might need to contact the site and check your log in details.
    ====
  • longwalks1
    longwalks1 Posts: 3,837 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Hi d123

    Checked my log on details and im etering them right, when I do it on my ihpone it says

    'Invalid access to site'
    'If you have bookmarked this page, please change your bookmark to .../home.do
    Pleqase try again by clicking here.'

    any ideas?
  • d123
    d123 Posts: 8,758 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    britishboy wrote: »
    Hi d123

    Checked my log on details and im etering them right, when I do it on my ihpone it says

    'Invalid access to site'
    'If you have bookmarked this page, please change your bookmark to .../home.do
    Pleqase try again by clicking here.'

    any ideas?

    On my iphone your link goes to:

    41046200-6D24-42E6-9F7F-15B30C7D178A-1383-000000E16322F8FA_zps41571c17.jpg

    And clicking log in goes to:

    99B1052C-CE72-4B2D-B807-88B0F9D5BB12-1383-000000E16CBAC3B9_zpsd512c77a.jpg

    Might be worth clearing cookies and data in settings on your phone.
    ====
  • longwalks1
    longwalks1 Posts: 3,837 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Thanks again
    any idea where in 'settings' you clear cookies?
  • d123
    d123 Posts: 8,758 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    britishboy wrote: »
    Thanks again
    any idea where in 'settings' you clear cookies?

    Settings -> Safari -> Clear cookies and data.
    ====
  • longwalks1
    longwalks1 Posts: 3,837 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Many thanks again d123

    cleared the cookies and data but still wont let me log on :(
  • albionrovers
    albionrovers Posts: 2,028 Forumite
    And you want to deal in shares?
  • In Settings/Safari check your Privacy settings. If you have Private Browsing turned on, try turning it off and set cookies to "Always".

    One or both of these settings sometimes cause problems when logging into sites.

    FWIW, I appear to be able to enter a user name and password on their site and I have private browsing turned on, and accept cookies set to "Always"
  • longwalks1
    longwalks1 Posts: 3,837 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Thanks Frozen Up North, worked a treat. All sorted

    Cheers :beer:
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