section 75 claim

roundtree1

Can any one help please? I purchased a Tv by credit card 3yrs & 9mths ago. It came with a 5yr warranty but now the tv has broken & the company has gone bust. Can I claim from the credit card company under section 75?

grumbler

I think you can if you can prove everything.

InsideInsurance

Which company has gone bust? The retailer? Manufacturer? Insurer?

Does the TV actually work and you are more thinking preventative or has the TV broken and in which case how/ why?

Who provided the warranty? The retailer or manufacturer? Did you pay extra for the warranty or is it included in the price?

dazza.mk

Agree with the above, if the warranty is provided by a third party then you may still be fine.

For example Comet warranties were provided by the Warranty Group, you can still find details online.

http://storage.comet.co.uk/www/splash/html/questions.htm#5

roundtree1

The retailer (sonnex who ran the sony centres) provided the warranty and it was included with in the purchase price and they have subsequently gone bust.

InsideInsurance

But is the TV actually faulty or are you thinking on a more "what if" basis?

Who underwrote the warranty? As per comet, they normally outlast the retailer

roundtree1

Yes the tv is faulty and the warranty was with sonnex who have gone bust

dazza.mk

roundtree1 wrote: »

Yes the tv is faulty and the warranty was with sonnex who have gone bust

Then yes if the Warranty was direct with the retailer and the TV was over £100 you should be able to hold the credit card company liable for the T&C's of the warranty.

dalesrider

dazza.mk wrote: »

Then yes if the Warranty was direct with the retailer and the TV was over £100 you should be able to hold the credit card company liable for the T&C's of the warranty.

So long as you can prove the warranty will not be honoured.

dazza.mk

dalesrider wrote: »

So long as you can prove the warranty will not be honoured.

OP states that the retailer (who was also the warranty provider) has gone bust, so I think that is a given, an invoice presumably will give the company details and Companies house will confirm its current state.

.... Although actually ignore my previous post, was the extended warranty shown on invoice separately or included in cost of TV. As 'Theoretically' this would need to be over £100 rather than the TV

dalesrider

dazza.mk wrote: »

.... Although actually ignore my previous post, was the extended warranty shown on invoice separately or included in cost of TV. As 'Theoretically' this would need to be over £100 rather than the TV

TBH. I think it would cover the TV anyway. Lot would depend on the problem.


Although the warranty may well be covered by Sony.