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Blue Soleil bluetooth software not on their website?

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Kernel_Sanders
Kernel_Sanders Posts: 3,617 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
edited 4 August 2013 at 4:38PM in Techie Stuff
I have a Blue Soleil bluetooth dongle which has never worked because I couldn't find the software on their site, despite them stating For getting the latest BlueSoleil version, please download BlueSoleil software directly from our website: https://www.bluesoleil.com. We do not provide any software disk in this package Can't find it despite clicking on the 'software' or 'support' tabs here. Can anyone help, please?
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  • earthstorm
    earthstorm Posts: 2,134 Forumite
    I have a Blue Soleil bluetooth dongle which has never worked because I couldn't find the software on their site, despite them stating For getting the latest BlueSoleil version, please download BlueSoleil software directly from our website: www.bluesoleil.com. We do not provide any software disk in this package Can't find it despite clicking on the 'software' or 'support' tabs here. Can anyone help, please?


    its here http://bluesoleil.en.malavida.com/
  • Kernel_Sanders
    Kernel_Sanders Posts: 3,617 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I found other sites like that which I didn't trust. How do you know that is a trustworthy site?
  • earthstorm
    earthstorm Posts: 2,134 Forumite
    I found other sites like that which I didn't trust. How do you know that is a trustworthy site?

    that where i got the software i use from, although when i got my Blue Soleil many years ago it came with a mini disc, but that was win 98 days, so wont run on win 8
  • onzey
    onzey Posts: 830 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    I gave some advice to someone a while back regarding BlueSoleil. I think you may have to register on the site.

    The thread was this one

    https://forums.moneysavingexpert.com/discussion/4674465
  • Kernel_Sanders
    Kernel_Sanders Posts: 3,617 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    earthstorm wrote: »
    As you'd expect from a 3rd party site, plenty of bloatware was offered when trying to install. After declining this I was led to a Facebook sign-in page. I paid £4 for this at a computer fair about 5 years ago and it's never worked.
  • onzey
    onzey Posts: 830 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Is your dongle on the page you linked to in your first post?
  • Kernel_Sanders
    Kernel_Sanders Posts: 3,617 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    onzey wrote: »
    Is your dongle on the page you linked to in your first post?
    I've managed to download and install the 72MB file after registering. This wasn't available before, and I was trying to install a 1.1 MB file! I'm trying to pair the dongle with a solar PV inverter which it recognizes but wants the passkey for it. I don't know how to discover this key.
  • onzey
    onzey Posts: 830 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Just use 0000 or 1111
  • Kernel_Sanders
    Kernel_Sanders Posts: 3,617 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Thank you so much, that paired it instantly. However, I now find that while the dongle easily finds the inverter, the inverter can no longer discover the dongle (even though it is still generating). Nothing has changed in the physical setup and the dongle is flashing normally.
  • onzey
    onzey Posts: 830 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Is the dongle in discovery mode?

    Perhaps go through pairing again.
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