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orange service coverage

Dave_Brooker
Dave_Brooker Posts: 1,128 Forumite
I've been on contract with orange for 15 years or so, but recently I can't help noticing that wherever I am in the country the service is pretty patchy, is my phone useless and I am just imagining it?
The money, Dave...
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Comments

  • DonnyDave
    DonnyDave Posts: 1,579 Forumite
    I've been on contract with orange for 15 years or so, but recently I can't help noticing that wherever I am in the country the service is pretty patchy, is my phone useless and I am just imagining it?

    Perhaps it is your phone. The best way to proove it would be to use another one for a while. Do you have an old one you can carry or use?
  • RightRevBod
    RightRevBod Posts: 598 Forumite
    I've been on contract with orange for 15 years or so, but recently I can't help noticing that wherever I am in the country the service is pretty patchy, is my phone useless and I am just imagining it?
    Maybe you are imagining being with Orange for 15 years. I have been with them since they launched 11 years ago. :rolleyes2
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  • Dave_Brooker
    Dave_Brooker Posts: 1,128 Forumite
    Maybe you are imagining being with Orange for 15 years. I have been with them since they launched 11 years ago. :rolleyes2

    Perhaps it just feels like 15 years.
    The money, Dave...
  • Dave_Brooker
    Dave_Brooker Posts: 1,128 Forumite
    DonnyDave wrote: »
    Perhaps it is your phone. The best way to proove it would be to use another one for a while. Do you have an old one you can carry or use?

    I took a vodafone PAYG phone with me on my adventures the other day, and the vodafone coverage seemed far better than orange.
    The money, Dave...
  • DonnyDave
    DonnyDave Posts: 1,579 Forumite
    I took a vodafone PAYG phone with me on my adventures the other day, and the vodafone coverage seemed far better than orange.
    That's the Vodafone network though.

    There are areas where you can't get all four GSM networks, and some areas where only 1 network is available. If there are places which you cannot get an Orange signal which you used to, and this happens in several places, then perhaps it is your phone and that is why I suggested you try a different one. I am talking a different one on the Orange network. So if you have an old Orange handset, put in your SIM card and see how well it fairs.
  • flossy_splodge
    flossy_splodge Posts: 2,544 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I was told only yesterday that there is a number you can call, anywhere in the country, that WILL give you a connection, irrespective of your netwoprk provider but I think its only for emergency numbers? Any one know what this is and how it works? I agree that Orange coverage is poor and def not getting better. :eek:
  • tripled
    tripled Posts: 2,886 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I was told only yesterday that there is a number you can call, anywhere in the country, that WILL give you a connection, irrespective of your netwoprk provider but I think its only for emergency numbers? Any one know what this is and how it works? I agree that Orange coverage is poor and def not getting better. :eek:

    999 and 112 (international number for 999). If your network is unavailable other networks will still carry the emergency call. But if no network is available then it won't be able to connect.
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    tripled wrote: »
    999 and 112 (international number for 999). If your network is unavailable other networks will still carry the emergency call. But if no network is available then it won't be able to connect.

    Sorry but that is simply not true in this country! Handsets, which can be used in various countries, may try to establish an emergency call on another providers network but as there is no agreement to allow this to happen in this country, the call will be unsuccessful.

    :eek:
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • japitts
    japitts Posts: 119 Forumite
    Part of the Furniture 100 Posts
    tripled wrote: »
    999 and 112 (international number for 999). If your network is unavailable other networks will still carry the emergency call. But if no network is available then it won't be able to connect.

    As someone else has already pointed out, this is not true but is an urban pub myth that does the rounds every few months.

    All GSM phones will attempt an emergency call on any available network. But none of the UK networks will accept such a call unless you have a valid SIM from that network.

    The only way of using all 5 UK networks from the same phone, is to pop a foreign SIM card in, and become an "inbound roamer"....
  • matrix999
    matrix999 Posts: 1,538 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    A an ex Emergency Services 999 Operator I can tell you that if your mobile phone is not within its own network coverage your phone will lock onto another available network should you require to call 999/112 although as has been said the other network may not accept the call... Sometimes it works, other times it doesn't.

    When the call is answered by the 999 operator it may appear on their computer screen as 4 ???? in the CLI field if the call has been routed over a different network from the the one the customer normally uses.

    The first thing the 999 operator will ask is " Emergency Which Service" followed by your mobile telephone number and the area your calling from. The 999 system can pin point where the mobile is within a few 100 meters or so of the mobile phone mast.
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