My apple macbook pro gives me an electric shock

Anne_Marie_2

kwikbreaks wrote: »

Well done folks - another newbie scared off



Hope you're proud of your superior intelects.

Oh come on, this was not a normal post requiring help. I have never been rude to a newbie as far as I am aware.

I laughed as soon as I read the OP's post, it's either a total wind up, or some greedy so and so, with a hard neck.
I very much doubt that if the latter, the OP would not have come back on, and perhaps still might....time will tell.

kwikbreaks

Well I guess we'll see if they return or not - my betting is not. Getting slagged off by multiple posters on a first post isn't exactly a warm welcome.

Anne_Marie_2

I hope that your bet is right. There are enough genuine people needing help on here, rather than time wasters.

Can't disagree with you on the lack of a warm welcome, but I don't think the original post merited a welcome, let alone a warm one.

System

Gratis wrote: »

This can happen if you plug its charger into a mains socket that isn't properly earthed.

As the majority of laptop and low voltage equipment chargers are double insulated they do not have an earth connection. So the state of the earth connection in your socket/house is immaterial.

I get a tingle off the metal of my laptop when it is connected to the charger. I also get it a lot in work where my job is to install software onto PCs and laptops.

Gratis

The strange thing is that I have experienced this only once, in that particular hotel, off a mains socket that appeared (on closer inspection) to have been added subsequently and in a rather amateurish-looking way.

It has never happened at my home (in France), nor elsewhere on my travels, nor at my family’s home here in England.

Needless to say, I unplugged the charger from the Mac immediately (whereupon the tingling stopped) and then unplugged the charger from the mains socket.

I was using an Apple manufactured Euro lead (which has an earthing pin at the mains end) but at the charger end of the lead there are only two small sockets, for the two recessed pins on the charger itself.

Since this has happened to me only once, on that single occasion, I can only assume that the culprit was the wiring of that particular mains socket. It was the only different factor involved. (And it looked a bit dodgy, close-up.)

Whatever it was, I’d certainly like to know the answer!

Sledge68

If it is not a sustained tingling, but a one-off shock, there is a good chance it is a static discharge, and maybe your carpet is to blame. Try using it in a different location.
I see many people have picked up on the unwise wording of the original message.

prowla

To the OP - have you ever had a shock off anything else, even touching another person?

As commented, it could be that you are building up a static charge and touching the Mac's case is giving a path to discharge it to ground.

The previous post mentioning getting a shock from a car is a perfect example of this; I've many a time had one when I've got out of my car, because the tyres insulate it from the ground and then you get out and touch its metal with your feet on the ground.

You can also get the same thing if you touch a metal handrail in a carpeted shop. I get that sometimes too.

Based on the above, I would suggest that it is unlikely that the Mac is faulty, but it is possible, so you might want to get it checked out. If you have an Apple store near you then you could make an appointment.

Another question is whether you are daisy-chaining mans extension leads.

Believe it or not, the Earth connection is not a constant even throughout your house. I've used a cable between two computers plugged in to different sockets and have had a spark when attaching it.

So, in summary, it may not be a fault in the computer, but have it checked out.

diable

prowla wrote: »

To the OP - have you ever had a shock off anything else, even touching another person?

This forum I bet gave the OP a shock...........:eek:

paddyrg

If it's a belt, likely to be you grounding your static charge, much like lightening is. One off, short, makes you jump but soon over.

If it's a sustained tingle there is a rather large psychosomatic component to it, if your brain expects a tingle it might find one, especially with a bit of fan Acton providing a gentle wobble.

By all means chase Apple but I suspect it'll end in tears. Initially an allegation like this will be tested which will mean surrendering your computer for tests. If you have all original components, undamaged and they agree there's a fault, they'll swap the faulty bit out. Any after market bits or tampering will not be entertained.

prowla

paddyrg wrote: »

If it's a belt, likely to be you grounding your static charge, much like lightening is. One off, short, makes you jump but soon over.

If it's a sustained tingle there is a rather large psychosomatic component to it, if your brain expects a tingle it might find one, especially with a bit of fan Acton providing a gentle wobble.

By all means chase Apple but I suspect it'll end in tears. Initially an allegation like this will be tested which will mean surrendering your computer for tests. If you have all original components, undamaged and they agree there's a fault, they'll swap the faulty bit out. Any after market bits or tampering will not be entertained.

I wouldn't chase Apple and demand in a confrontational manner.

Instead I would go to an Apple shop and discuss it with them in a concerned manner and ask them to check it out.

If you can demonstrate it there, they would likely exchange the item on the spot.