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Barclays ISA - should I be getting statements?

I took out a Barclays ISA just before the tax year. The two cheques I paid in eventually cleared, and I did get a letter stating that interest was backdated for the first cheque, at least.

However, since then, I've heard absolutely nothing. Should I not be getting a statement of some kind from them? And, if so, how often?
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Comments

  • altyfc
    altyfc Posts: 788 Forumite
    Sorry to bumpt this, but does anyone happen to know the answer?

    Thanks.
  • azthe
    azthe Posts: 28 Forumite
    I wouldnt worry about it, you have the letter saying the interest will be backdated, just give them a call to confirm. They're probably just snowed under trying to process all the ISAs
  • Mish_Mash
    Mish_Mash Posts: 98 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    From my experience with barclays ISA's, I wouldn't expect to recieve anything useful anytime soon.

    I opened my ISA on April 11th but they didn't formally open my account until mid May, they opened the wrong ISA (so I didn't get the Cash Beater one), they never answer their phones and I am still waiting for all of the account bumpf i.e. paying in book etc.

    I have made a formal complaint and am waiting for a response which I expect to receive in about 2 months time if I'm lucky.

    I've never seen such inefficency and I will never use barclays again.
  • altyfc
    altyfc Posts: 788 Forumite
    Has anyone out there had a statement?
  • dgibby
    dgibby Posts: 41 Forumite
    Nope - not me. Aiming to go into my local branch this week to get some kind of assurance that the money is in the account
  • fas3robinj
    fas3robinj Posts: 124 Forumite
    I took out a Barclay's Tax Beater ISA in April. I haven't had a statement yet either, but I activated online banking, and can see interested being added to the account there. Do they actually post statements? I thought I was told that they wouldn't.
  • dunstonh
    dunstonh Posts: 121,196 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    You would expect a cash ISA to be yearly or half yearly (depending on transactions).

    Have you perhaps considered asking them what the statement date and frequency are? After all, they would know. Not us.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • dgibby
    dgibby Posts: 41 Forumite
    I asked about online banking facilities in my local bank for my ISA and they said I had to have a current account to be able to have the facility!? What a pile of poo...
  • fas3robinj
    fas3robinj Posts: 124 Forumite
    They asked me if I wanted to open a Current account. So I did. I've never used it, but it does allow me to see my ISA account on line. SO maybe that's the answer. Open a CA and leave it dormant then you don't need a statement.
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