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British Gas - Going round in circles

Could anyone please tell me what it is that so many people have against British Gas boiler installations?

Thank you.
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Comments

  • nickj_2
    nickj_2 Posts: 7,052 Forumite
    i'm sure that the majority of BG engineers are competant and will do a good job, however this will come at a cost, it will be a lot more expensive than your local plumber
  • southcoastrgi
    southcoastrgi Posts: 6,298 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    nickj wrote: »
    i'm sure that the majority of BG engineers are competant and will do a good job

    I wouldn't bank on it ;)
    I'm only here while I wait for Corrie to start.

    You get no BS from me & if I think you are wrong I WILL tell you.
  • nickcc
    nickcc Posts: 2,265 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Had a quote from BG few years ago, £3500 for new boiler and removal of old oil fired boiler, local plumber did the job for just under £1800, shop around.
  • daveyjp
    daveyjp Posts: 14,140 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    BG quote £6k, local RGI £3.5k and the RGI actually spoke to us to help us decide what we wanted! BG guy said virtually nothing during his visit.
  • Yazmina
    Yazmina Posts: 321 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    edited 1 August 2013 at 9:51PM
    Our problem is that BG are asking £2600 for a Worcester Greenstar 24i. Our favoured independent is asking for £2105 plus VAT for the same boiler. Both include a system clean, the independent is including a new thermostat. We enquired with two other independents but narrowed it to this one.
  • keystone
    keystone Posts: 10,916 Forumite
    So your gut is telling you to go with your selected indie? Why not do it then?

    Cheers
    The difference between genius and stupidity is that genius has it's limits. - Einstein
  • Yazmina
    Yazmina Posts: 321 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Because he (and the independent who came second) aren't the huge savings on BG we were expecting!

    We're in London if that makes any difference.
  • southcoastrgi
    southcoastrgi Posts: 6,298 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    if you post up the details of the quotes we might have more of an idea
    I'm only here while I wait for Corrie to start.

    You get no BS from me & if I think you are wrong I WILL tell you.
  • i work for bg and can honestly say its by far the best company i've worked for, we're never really going to compete with local plumbing prices, but i know a few people in the game, and alot are going in with really cheap prices just to pay bills, bet if you asked most plumbers would they work for bg, deep down they would, annoys me a bit when people say these horror storys about engineers scaring people and told to cut off boilers, thats rubbish! if that was the case there'd be uproar, we do over 100000 boilers a year, ok not all will be perfect, but i bet the ones not gone smoothly got sorted in the end

    your independent was 2105 plus vat so £2526, not much less than BG, and with BG u get ya homecare plus its fixed price quote, i'd say it was worth the extra anyway

    is it a combi boiler ur getting?
  • keystone
    keystone Posts: 10,916 Forumite
    Yazmina wrote: »
    Because he (and the independent who came second) aren't the huge savings on BG we were expecting!
    Well if BG had come in at their normal £4-5k then you wouldn't have been disappointed. Perhaps they've woken up.
    We're in London if that makes any difference.
    Its a big place.

    Cheers
    The difference between genius and stupidity is that genius has it's limits. - Einstein
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