match.com is fraudulant prevent you from cancelling subscription payments

gb12345

Soleil_lune wrote: »

Can people not contact their bank? I know that it used to be hard to cancel things if you had given them the 'long' card number, but many banks now have a department specifically for dealing with this kind of thing.

Assuming that the money was taken from a card using a CPA then the customer has the right to cancel it via their bank. But this will only cancel the right of the company to take the money - it does not cancel the contract that they entered into with company, who have the right to chase for payment by another means if the contract has not been cancelled properly.

Soleil_lune wrote: »

Nobody has any right to continue to take your money.

Yes they do if you have given them permission to do so, which is what has happened in this case - the T&Cs say that the payment will renew and that is what the customer agrees to when they sign up.

JReacher1

Soleil_lune wrote: »

Can people not contact their bank? I know that it used to be hard to cancel things if you had given them the 'long' card number, but many banks now have a department specifically for dealing with this kind of thing.

Nobody has any right to continue to take your money.

I can see you're having the same MSE double posting problem that I have. Anyone know if this is a bug they're fixing. It often seems to try and reload the page and double post.

bod1467

I reported a similar issue in the Techie board ... although in my case I get the "30 seconds" warning, so my posts only actually appear once.

Frances456

Didnt have an issue cancelling my subscription, I rang the number provided, asked to cancel, they asked why I was leaving so I told them and they cancelled the account straight away. You have to call someone not do it online.

Also I met my Husband (married this year) on Match.com so I would hardly call this site a scam.......

doughnutmachine

goater78 wrote: »

I met a lass on match.com. To say she was "not as described" was a massive underestimation.

lol, that sounds like an interesting story, care to elaborate?

I was on match.com and found it rubbish, I was also stung with the autorenewal so I changed my profile and said what I thought of match.com and "winked" hundreds of birds

anyone thinking of joining match should save themselves the cash and join pof.