Posting problem

Blulu

Hi, one of our regular posters is having problems posting for some reason. Please see this thread for details:

http://forums.moneysavingexpert.com/showthread.php?t=4727832

Thank you

Blu X

Wywth

Blulu wrote: »

Hi, one of our regular posters is having problems posting for some reason. Please see this thread for details:

http://forums.moneysavingexpert.com/showthread.php?t=4727832

Thank you

Blu X

I think the affected user should try contacting the Forum Team by email

The user referred to in that thread does not appear to have logged into MSE for almost 2 years, so presumably it's a different user you are calling a 'regular poster'

fermi

This user I presume:

cornishpasty1

who was posting in the other threads about the forum move and email problems.

fermi

Wywth wrote: »

I think the affected user should try contacting the Forum Team by email

Yep, just been reminded of that as well. :cool:

Luckyone

Any luck getting cornishpasty1 back on the forum?

Thanks xxx

barmonkey

Luckyone wrote: »

Any luck getting cornishpasty1 back on the forum?

Thanks xxx

Guess she has, she was on here 15 mins ago

fermi

barmonkey wrote: »

Guess she has, she was on here 15 mins ago

If you change your registered email address but don't get the validation email through, you can log on and browse, but not post or do anything else.

CP last posted on 30/07/13, so while they can log on they may still not be able to post?

You can keep changing the email until you find one that the validation email comes through on though, so that might be worth them trying in the meantime?

Luckyone

Poor CornishPasty1 she must be so fed up

xxx

fermi

Have they emailed [EMAIL="forumteam@moneysavingexpert.com"]forumteam@moneysavingexpert.com[/EMAIL] ?

MSE Ian said if they do then they should be able to sort it?

Funky_Bold_Ribena

I moderate on a different forum and the usual thing is that whatever you need to click on is in the user's SPAM folder. Always worth checking there first.

fermi

Funky_Bold_Ribena wrote: »

I moderate on a different forum and the usual thing is that whatever you need to click on is in the user's SPAM folder. Always worth checking there first.

Possible.

However, the problem after the forum upgrade has been that email to some domains for some people has simply not been arriving. Not in any spam folder, filtered by server side stuff like spamassisin, just nowhere. Even happened for people who have their own server/domain and direct access to mail, so no possibility of it getting diverted. It has been very odd.