New dress looks like it has been pulled out of dirty washing basket

Pollycat

Caz3121 wrote: »

years ago I went shopping with my SIL and she scrunched the fabric on garments into her fist to see how it would crease, I do the same now, often fabric creases much more than it looks like it will....and I never buy linen!

Although the advice is too late for the OP, I've always done the same - I think it comes from making my own clothes.
It's very easy to see which fabrics are going to be a nightmare if you're going to be sitting down a lot.

I would have thought that most people would be aware that linen creases very badly.

If I worked in a shop that sold wedding-guest-style dresses and a customer asked me if an item was suitable for a wedding, I wouldn't have assumed she meant from a creasing perspective - unless, of course, she specifically asked that question.

The sentence below is worthless unless the manageress actually said the dress was unsuitable for a wedding.

valleyview wrote: »

I rang the shop up to complain, and they said that they could not take the dress back because it had been worn. I explained that I did not think it was fit for purpose, and the manageress said that certain dresses should not be worn to certain events, impying that the dress should not have been worn to a wedding, even though I explicitly stated that this was where I was to wear the dress.

The OP has probably only inferred that that is what the manageress meant.
And I doubt that is actually what was meant.

I'd be very interested in the OP's explanation of what she means by 'unexpectedly creased'.

valleyview wrote: »

However, the dress is unreasonably, and unexpectedly, creased in a way that no-one could have reasonably forseen in the shop. I also feel that, as I was explicit about where I was going to wear the dress, if it was not suitable to wear to a wedding then I have been, infact, mis-sold the garment.