O2 Xda Trion

Robinmsa

I'm currently on a 12 month contract which is about to expire, and I rang them today and spoke to a young lady, and she quoted me £89.99,:eek: and said it couldn't be discounted in any way. I then spoke to somebody on the Retentions team, still no joy?:rolleyes:

Anybody any advice on how I can get a better deal?:o

Robinmsa

Oh and I've just dropped my N80 down the stairs:eek:

skip2mylou

the xda trion is the HTC TyTn isn't it?

you can pick one up (the T-Mo MDA Vario II or Orange SPV M3100) from ebay for about 200+....then you're free to pick any tariff from any provider (cashback or otherwise) for the cheapest term cost.

eg. smartphone from ebay + 12mths free cashback deal = 200+

skip2mylou

oh yes, and sell the phone that you do get from the contract you sign up for to reclaim bits of the cost

CleoSelene

O2 retentions suck !!!, compared to a couple of years ago! I called them up last month to sort out a renewal - I've been a customer of theirs for six years, ever since I was eligible for a contract phone, and when I pointed out to them that I could get more than twice the minutes/messages etc per month on 3 for the same tariff, they simply told me there was nothing they could do! I explained that I didn't want to move but based on simple maths I would be mental to stay with them... no budge!

Fortunately, my other half has the kindest mate who works for O2 and did us a deal (and who, henceforth, shall never buy his own beer again!) and I'm happier, but what idiots! Losing customers for no reason other than stubbornness, tut tut.