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Virgin atlantic flight compensation

SUNNY_2
Posts: 5 Forumite
We flew with virgin from gatwick to orlando on the 8th of June and had a lovely holiday until the last day as we were ready to come home june 22nd we received a text from virgin saying our flight was delayed. We were delayed 27 hours . We put in the claim and after a couple of weeks received a letter from virgin saying the have declined our claim because of extraordinary circumstances. Our scheduled flight had a technical problem being a oil leak from the engine so that had to be changed and there other plane was under repair due to a lightning strike and couldn't be used. I don't think I will give up here as it seems they have fobbed us off with a answer that covers them and would stop us pursuing. Please anyone with any advice I would really apreciate it. Thanks
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try reading and posting on the dedicated Virgin thread0
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