SKY..Difficult to deal with.

babyhk

On a Sky HD Sports,broadband and phone package.
Latest bill = £117...month.
Am I right to think this is very expensive?.
Phoned to moan but only offered 10% off future bills so said I would think about it.
Please any advice......Thanks.

Faith177

Have you looked at how much a similar package is with Virgin or Talk Talk?

You can do a comparison this would help you decide if the 10% is worth it

albionrovers

Seems very high OP?

Can you list your current package in detail? Is that price before or after the imminent price hike? I'm guessing you have a lot of phone calls attached to that bill.

ihateyes

babyhk wrote: »

On a Sky HD Sports,broadband and phone package.
Latest bill = £117...month.
Am I right to think this is very expensive?.
Phoned to moan but only offered 10% off future bills so said I would think about it.
Please any advice......Thanks.

HD £10 odd
Multiroom £10odd
landline and broadband £20?

£60 odd seems reasonable for their top package....

You need to negoaite better.... even say your leaving, you have to give 1 months notice..... before the month is up they will call offering more!

macman

The decent offers are only from retentions, not from the tier 1 customer service. So to get them you have to give notice and get put through to retentions , sorry, 'cancellations'.

Niv

babyhk wrote: »

On a Sky HD Sports,broadband and phone package.
Latest bill = £117...month.
Am I right to think this is very expensive?.
Phoned to moan but only offered 10% off future bills so said I would think about it.
Please any advice......Thanks.

How much of this bill is from calls?

bubblegun

babyhk wrote: »

On a Sky HD Sports,broadband and phone package.
Latest bill = £117...month.
Am I right to think this is very expensive?.
Phoned to moan but only offered 10% off future bills so said I would think about it.
Please any advice......Thanks.

Niv wrote: »

How much of this bill is from calls?

The total (from September) for all of that is:
Entertainment Extra+ £32
Sport £22
Sports HD £5.25
Broadband and line rental £22
Anytime calls? £5 - you don't mention this?

So it's £86.25 with anytime calls or £81.25 without (that's after the price increase)
So your bill is seriously about £40 of additional calls, you need to look at these first before considering if you need to change providers!