We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Cancelling broadband - cancelling email account

Options
alyth
alyth Posts: 2,671 Forumite
hi,

being totally un-techie I'm wondering whether anyone can give me advice. I'm moving to China in 3 weeks, and therefore cancelling my broadband which is with Virgin. I've only ever had a virgin email account and use it for everything, facebook, paypal, I've given out the email to lots of people in anticipation of moving.

However, because I no longer have the broadband my email account will be cancelled/deleted. I'm told that I've got a 90 day leeway period after my cancellation date in Scotland. A friend last night set up my virgin emails so that they go to my hotmail account. However, at the end of the 90 day period what happens - does my virgin email account just disappear, and what happens to sites like facebook that I use my virgin email account to log in with.

I hope I've made myself clear, I get things like my credit card and bank statements sent to my virgin email account, so do I need to change those details? Thanks in advance.
«1

Comments

  • flashg67
    flashg67 Posts: 4,126 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Quick answer - change everything to your other web-based account - be it your hotmail account, or open another eg gmail account just for this. You need to tell your bank, Facebook etc as it's possible you'll lose the Virgin account totally, although it may be possible to still receive, but not send from the Virgin account, but don't take this as read. My old Tiscali account still receives emails and I left them 2 years ago!

    Good chance to get rid of all those spammers too!
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You should be able to log in to any site where you used an email address .

    The actual email account will receive emails but you will not be able to send any .
    After 90 days you will have lost access to the account in or out .Its gone it does not exist .
    Usually the accounts email box get deleted at some time in the future depending upon the ISP policy . Often its a block deletion every so often .

    You can always set up a email address that has nothing to do with ISP .Usual is to have your own web domain and private web address fred@ me.org.uk .
    Cost about £15 PA
  • alyth
    alyth Posts: 2,671 Forumite
    Thanks, I really appreciate your replies - I literally found this out last night when I rang virgin to cancel the broadband for the house. I'm just in the process of changing things over to my hotmail account and I've got a yahoo one as well - I hadn't thought of the idea of setting up a web domain but that's brilliant, I'll research that tonight.

    Just to confirm - so I'll lose the email account and in-box etc after 90 days but I should still be able to use the virgin.net email address to log into things? Flash I totally agree, it's a great idea to get rid of the hundreds of spam emails I get......quite liberating in a way!
  • closed
    closed Posts: 10,886 Forumite
    When there's so many free email (virgin uses gmail anyway) services, a web domain is a bit pointless.

    I'd assume your email will be dead from day one.
    !!
    > . !!!! ----> .
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    closed wrote: »
    When there's so many free email (virgin uses gmail anyway) services, a web domain is a bit pointless.

    I'd assume your email will be dead from day one.


    Well yes GMail is a free non ISP provider to consider .

    jje
  • alyth
    alyth Posts: 2,671 Forumite
    I did set up a gmail account this afternoon as well, I'd forgotten about that. It's not a matter of life and death losing the virgin.net account, just more annoying that I'll have to re-register and subscribe to things.
  • victor2
    victor2 Posts: 8,120 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    closed wrote: »
    When there's so many free email (virgin uses gmail anyway) services, a web domain is a bit pointless.

    Not totally pointless, it means you can have yourname@yourdomain.com as your email address, rather than having to come up with a difficult to remember unique email address for gmail and the like. Other benefits as well when you have control over your own domain.

    I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. 

    All views are my own and not the official line of MoneySavingExpert.

  • bigfreddiel
    bigfreddiel Posts: 4,263 Forumite
    get your own domain - and just redirect to yahoo, hotmail, or any other free webmai

    i use uk-cheapest - free email redirection, very easy to use, no need to buy any mailboxes from them, i just redirect to my hotmail account

    i can set up as many addresses as i like - good for combating spam, but there are loads of free anti-spam email services, for example mailinator.com

    cheers

    fj

    fj@mailinator.com
  • cookie365
    cookie365 Posts: 1,809 Forumite
    I've heard of VM email addresses getting cancelled on the day the contract ends, so don't assume you'll have any leeway.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Since VM simply uses a rebranded GMail, that's the obvious one to go with.
    No free lunch, and no free laptop ;)
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.