Problem with Paypal and Cashplus Prepaid Mastercard

Cute_'n'_Quirky

I have been using my cashplus card for paypal purchases with no problem at all.

Until today, when the account was £65 overdrawn.

How does a prepaid Mastercard end up overdrawn???

How did I find out?

I logged onto the online account yesterday and today and the balance was "unavailable".
Phoned Cashplus and the balance was "unavailable"

Spoke to someone at Cashplus who told me the account was overdrawn.

How?????

Easy! Paypal didn't claim payments made on 11th May. Didn't take them until 4th June.

Cashplus hold the payments for 10 days and if they are not claimed, cashplus return the monies to the account - except that cashplus didn't tell me this and I hadn't noticed the money had been put back.

So, now the money has been spent, Cashplus paid Paypal anyway and made my account overdrawn - no charges or anything like that, though, they are just demanding immediate payment.

Has anyone else had this problem with Paypal and a bank account or Paypal and a prepaid?

soolin

I haven't used a pre paid card so can't comment about that. However, it is not uncommon for items both on debit and credit cards to come through several weeks or even months after the actual payment was made.

Cute_'n'_Quirky

That is the most stupid thing I have heard about Paypal.

In this modern age of computerisation and payment with just one click of a button, why does it take weeks and months for a payment to go through?

soolin

Cute_n_Quirky wrote: »

That is the most stupid thing I have heard about Paypal.

In this modern age of computerisation and payment with just one click of a button, why does it take weeks and months for a payment to go through?

It's not just a paypal thing though. I've had several examples turn up ages after supposedly paying my bill....the best one was for an emergency cab we had to use once long distance. They took a card over the phone, we signed a slip in the car and for several weeks thought we'd got a rather expensive (£70+) cab ride...turned up on my visa bill approx 4 months later.

On the various finance boards on MSE there are a lot of threads about how long some transactions take to come through. It's not so bad if you keep accurate records as you allow for it, but can be a shock if you are more of a put it on the card and just pay it every month and forget about it , sort of gal like me.

Cute_'n'_Quirky

Prepaid cards don't work like that.

The money is on the card and is taken on payment.

The problem is that if the payment is not claimed - by paypal - within 10 days - they put the money back but don't inform!! So, three/four weeks later, when the money is claimed, that money may have been spent, not realising that the original payment had not been taken.

This has only just happened and I have had my prepaid Mastercard for more than a year - it didn't happen before. I only use my prepaid card for paypal, for nothing else.

callmybill

http://www.quiditycard.com/

Quidity card is highly recommended by The Mirror Paper

Tirian

callmybill wrote: »

http://www.quiditycard.com/

Quidity card is highly recommended by The Mirror Paper

Yes, it would be - they get revenue from it! That's not to say there's anything wrong with the card, but they don't just recommend it out of the goodness of their hearts ...

Oh, and from what I can see it doesn't appear to be Chip & PIN, which may cause difficulties in some places.

soapy75uk

ive had nothing but hassle with cashplus mastercard (fact am just about to call the them for the 1 millionth time right now).i resently have been on benefit for last few month and everytime i get a d.s.s. payment i have to chase it up this is now my 7 th time(yip account no.s/sort code all correct) iam doing this.They have hit me with alsorts of lies best one yet is a email how to use your card lol.ive had the un-avilable thing too even when there has been no pending charges ?????????? and i havent bought anything i would stay clear of this card its been nothing but a nightmare.they say one thing then i re-call them and my 6 days late money is in the account in 3 hours please explain that

RFW

soapy75uk wrote: »

ive had nothing but hassle with cashplus mastercard (fact am just about to call the them for the 1 millionth time right now).i resently have been on benefit for last few month and everytime i get a d.s.s. payment i have to chase it up this is now my 7 th time(yip account no.s/sort code all correct) iam doing this.They have hit me with alsorts of lies best one yet is a email how to use your card lol.ive had the un-avilable thing too even when there has been no pending charges ?????????? and i havent bought anything i would stay clear of this card its been nothing but a nightmare.they say one thing then i re-call them and my 6 days late money is in the account in 3 hours please explain that

Please explain that, couldn't understand any of it

As Soolin says its not just Paypal, loads of places take ages to claim.

I used a prepaid travel card a couple of years ago that ended up overdrawn for the same reason.