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Do I have a claim?

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2

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  • Guest101
    Guest101 Posts: 15,764 Forumite
    Two year warranty on a used car?

    yes i have a 2 year warrenty on the car i just bought.
  • OddballJamie
    OddballJamie Posts: 2,660 Forumite
    1,000 Posts Combo Breaker
    Guest101 wrote: »
    yes i have a 2 year warrenty on the car i just bought.
    By any chance is it a year old or three if it's a Hyundai?
  • mattyprice4004
    mattyprice4004 Posts: 7,492 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Guest101 wrote: »
    quote the law. 2 year warrenties are not uncommon. and if i buy a car i expect to run it for atleast 2 years! thats reasonable.

    but agreed, the dealer needed to be allowed to investigate

    If you buy a used car from a normal dealer, expecting them to repair under SOGA for 2 years is probably a bit much - a lot of wear and tear can happen in 2 years.

    A warranty is different to your rights.
  • Guest101 wrote: »
    yes i have a 2 year warrenty on the car i just bought.

    From the dealer or the remainder of manufacturers?
  • tonymoz
    tonymoz Posts: 8 Forumite
    motorguy wrote: »
    Yes it does. They could / will argue that they should have been given the opportunity to inspect the vehicle first.

    I think you might have torpedoed your claim against them actually by doing this.

    Contact trading standards and see what they say. It will be an uphill struggle though.

    Sorry.

    Okay, thanks for that. I'll probably just put this one down to experience then:)

    Just as a warning to anyone else who finds themselves in the same boat though, if you buy a car and it develops a major fault, DON'T take it to another garage, even if in my case, that's what they suggest. If you can afford to, hang tight and either insist they come and get it or have it trailered back to the dealer not forgetting to give them back all the keys and paperwork. I'm lucky that they did at least pay something and I'm also VAT registered so I'm going to be a maximum £300 worse off so I'm counting my blessings it wasn't worse.

    Thanks for everyone's input on this, I'm truly grateful
  • vaio
    vaio Posts: 12,287 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    motorguy wrote: »
    Never in a million years is a dealer expected to stand over any car for two years.

    Also, they *had* a claim, however they've now taken it to another mechanic to fix, so they've pretty much scuppered their claim against the dealer.

    I agree that two years is a bit long for a SoG claim on a pre-loved car, the only case I can think of is where a latent manufacturing defect (like VAG injectors) but then the manufacturer normally steps in (as VAG have done)

    Taking it back to the seller if possible is a good idea but as they instructed the OP to take it somewhere local then I don't see how it diminishes the OP's claim in any way.

    OP......I'd say you should be able to reclaim the full cost from the seller, obviously as you are VAT registered then you shouldn't claim the VAT portion from HMRC rather than the dealer
  • Guest101
    Guest101 Posts: 15,764 Forumite
    By any chance is it a year old or three if it's a Hyundai?

    its a renault, 3 years old.
  • Guest101
    Guest101 Posts: 15,764 Forumite
    From the dealer or the remainder of manufacturers?

    from the dealer
  • OddballJamie
    OddballJamie Posts: 2,660 Forumite
    1,000 Posts Combo Breaker
    Guest101 wrote: »
    its a renault, 3 years old.
    You're gonna need it too.
  • Guest101
    Guest101 Posts: 15,764 Forumite
    You're gonna need it too.

    :) they're not that bad :)

    anyway was the wifes choice, i wanted a z4. apparently putting the kids in a trailer is a no-no :/
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