Seems I am not alone with B/Gas d/debit price hike

ShirleyPark_2

gally56 wrote: »

Good for you when did this happen in this quarter.?

They wanted to change the payment for this month, so only a couple of weeks ago.

gally56

MMmm wonder if its worth giving british gas a call as i paid my arrears in full so I may be able to get a rebate?
Wonder if anyone else on here has had similar over estimates for this quarter

Maisie

We were in credit with BG for about £6 in the heaviest quarter up to March and when we got the bill they wanted to put up the DD from £30 to £52 month. I phoned and told them they couldn't without my agreement (that's how DD works). I was in credit too. The girl was right stroppy and said I had a contract with them(been with them over 40 yrs!!) so I said send me the contract as they were going against the banking regulations. Of course they didn't send it.
I said don't dare put my DD up..
Phoned the next day and spoke to a different person and she said you don't need the DD put up! I said I know as we're in credit and prices were supposed to be coming down.
So next thing I got a letter saying DD not to change. Good job too!
That would have been an extra £240 a year in their pocket.
If you're in credit or pay enough DD to cover the usage there's no need for amount to go up.
.

BBB

All agents are under strict instructions to not lower dd's by more than 10%.

gally56

Well done masie I'm glad I'm lookling forward to the next bill now.