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BT WiFi - Auto connection

KennyH1
KennyH1 Posts: 233 Forumite
Part of the Furniture 100 Posts Combo Breaker
in Broadband & internet access
I have the BT WiFi app for my Iphone. BT say the app should autoconnect to any BT WiFi hotspots yet this doesn't happen.

On my Iphone settings in WiFi I have both auto join and auto login turned on.

Comments

  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    Have you got a BT broadband account, and registered for the service?
    That gum you like is coming back in style.
  • KennyH1
    KennyH1 Posts: 233 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Yes, just changed over to BT and set everything up ok.
  • gjchester
    gjchester Posts: 5,741 Forumite
    KennyH1 wrote: »
    I have the BT WiFi app for my Iphone. BT say the app should autoconnect to any BT WiFi hotspots yet this doesn't happen.

    Your right is should and it doesn't.

    In theory the app sits open in the background and auto logs on, in practice I've had to open it up and let it connect before I can use a BT hotspot.
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi KennyH1,

    Here is a self help link, which has a few tips on how to use the BT WiFi app http://!!!!!!!.com/ma2lndl

    Give it a try and post back if you are still having problems using the app.

    Thanks

    Paddy
    “Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    BT_company_representative wrote: »
    Hi KennyH1,

    Here is a self help link, which has a few tips on how to use the BT WiFi app http://!!!!!!!.com/ma2lndl

    Give it a try and post back if you are still having problems using the app.

    Thanks

    Paddy

    Shortened links are not permuted on the forum.

    The page is here
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi Espresso,

    My apologies for posting that shortened link :-(

    Thanks for keeping me right :-)

    Paddy
    “Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • happycamper1
    happycamper1 Posts: 113 Forumite
    Great advice, thanked you all. I'd given up on this as a bad job, but seems now to be working :)
  • KennyH1
    KennyH1 Posts: 233 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Connection still keeps dropping. Have to re log back in 4-5 times a day.
  • Richard_T_
    Richard_T_ Posts: 349 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Have you tried the standalone fon app?
This discussion has been closed.
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