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NPower
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Been with these for a few years, no problemas at all...... UNTIL RECENTLY!!!!!!
The online part is a big problem, not accepting meter readings, not recognising my DD Setup.
The only way is to ring them and they enter it. Total waste of an online account really. Anyone elese had the same trouble?
:mad::mad::mad::mad:
The online part is a big problem, not accepting meter readings, not recognising my DD Setup.
The only way is to ring them and they enter it. Total waste of an online account really. Anyone elese had the same trouble?
:mad::mad::mad::mad:
0
Comments
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You're new here, aren't you? cf a few dozen other threads.
Oh, wait, first post, you are new. Welcome to the forum and, yes, npower systems have been gubbed for months, almost a year. Count yourself lucky - most complainants can't even get phoned updates processed!0 -
What does cf mean??????0
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'cf.' as in "compare [these other references]" is from the Latin for 'bring together' confer.0
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Anyone elese had the same trouble?
:mad::mad::mad::mad:
Yes. I can't even get them to enter my gas readings manually, as depending on who you speak to at NPower, they don't actually supply my gas, only electricity :wall:(I have a dual-fuel contract with them)
I moved house in March of this year, and stuck by them thinking they were on the turn, and that things were going to get better. I wish I'd just gone elsewhere to be honest, and will be doing if they can't sort out their issues with their 'new system'.0 -
Yes. I can't even get them to enter my gas readings manually, as depending on who you speak to at NPower, they don't actually supply my gas, only electricity :wall:(I have a dual-fuel contract with them)
I moved house in March of this year, and stuck by them thinking they were on the turn, and that things were going to get better. I wish I'd just gone elsewhere to be honest, and will be doing if they can't sort out their issues with their 'new system'.
Hi patb303,
Is there anything I can help you with here or get chased up for you?
If you'd like me to take a look and see what's happening here, and get this resolved, please send me an email (details on my profile page) with the information and I'll get onto it.
Best wishes,
Adam
“Official Company Representative"
I am the official company representative of nPower. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE.
If we ask you to contact us, please do so using helpandsupport@npower.com - MSE Forum has temporarily allowed the display of our contact details in our signature due to a technical issue with our profile0
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